Consumer experiences and emotion management:

Emotions can organize cognitive processes or disorganize them, be active or passive, lead to adaptation or maladaptation. Consumers may be conscious of their emotions or may be motivated by unconscious emotions. The emotions in combined form with different intensities have an adaptive significance i...

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Bibliographic Details
Main Author: Kapoor, Avinash (Author)
Corporate Author: Gildan Media (Contributor)
Format: Electronic eBook
Language:English
Published: New York Gildan Audio p2020
Edition:Unabridged.
Subjects:
Links:https://learning.oreilly.com/library/view/-/9781469070391/?ar
Summary:Emotions can organize cognitive processes or disorganize them, be active or passive, lead to adaptation or maladaptation. Consumers may be conscious of their emotions or may be motivated by unconscious emotions. The emotions in combined form with different intensities have an adaptive significance in consumers' life. Further, the challenges that marketers and researchers face in today's global markets are to understand the expression of the emotions or consumer emotional experience.The purpose of this book is to emphasize the value of emotions and explore mental behavioral and emotional dimensions that affect consumers of all age groups, societies, and cultures. This book is an excellent reference for students, executives, marketers, researchers, and trainers. It includes the different elements of emotion, evidence of how emotions govern and organize consumer life, and emotion and individual functioning, including psychological disorders and well being.
Item Description:Downloadable audio file
Physical Description:1 online resource (4 hr., 41 min.)
ISBN:9781469070391
1469070391