Lean for banks: improving quality, productivity, and morale in financial offices
"Most banking institutions suffer from numerous inefficiencies, such as poor planning; inadequate coordination and communication; ineffective processes, tools, and workflow; and excessive bureaucracy. Lean for Banks describes in easy language how to use Lean and Six Sigma management practices t...
Gespeichert in:
| Beteiligte Personen: | , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | Englisch |
| Veröffentlicht: |
Boca Raton
CRC Press, Taylor & Francis Group
[2015]
|
| Schlagwörter: | |
| Links: | https://learning.oreilly.com/library/view/-/9781482260847/?ar |
| Zusammenfassung: | "Most banking institutions suffer from numerous inefficiencies, such as poor planning; inadequate coordination and communication; ineffective processes, tools, and workflow; and excessive bureaucracy. Lean for Banks describes in easy language how to use Lean and Six Sigma management practices to significantly improve the efficiency of bank operations. This book shows how to use Lean and Six Sigma management practices to improve the normal daily work in a bank, typically executed in the so-called 'back offices.' This work involves about 90 percent of bank employees and generates 90 percent of costs. Lean for Banks explains how to organize bank operations better, increase work productivity and quality by working smarter and not harder, make fewer mistakes and decrease rework, and elevate jobs from mundane and repetitive to creative and pleasantly challenging. Most importantly, it shows how to increase the satisfaction of bank customers and in turn enhance bank competitiveness and market share. Lean for Banks is intended for all levels of bank employees: back-office workers, first-level supervisors, middle- and higher-level managers, and corporate executives. It is also intended for all levels of students at schools that teach banking skills--short courses intended for tellers, college courses in advanced banking operations, and continuing education for bank managers and line employees. This book is an entry-level text on Lean and should give readers enough understanding to prepare them for active participation in Lean deployment activities"--Provided by publisher. |
| Beschreibung: | "A Productivity Press book"--Title page. - Includes bibliographical references (pages 203-206). - Print version record |
| Umfang: | 1 online resource (xvi, 209 pages) illustrations |
| ISBN: | 9781482260854 1482260859 9781482260847 |
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| spelling | Oppenheim, Bohdan W. 1948- VerfasserIn aut Lean for banks improving quality, productivity, and morale in financial offices Bohdan W. Oppenheim, Marek Felbur Boca Raton CRC Press, Taylor & Francis Group [2015] ©2015 1 online resource (xvi, 209 pages) illustrations Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier "A Productivity Press book"--Title page. - Includes bibliographical references (pages 203-206). - Print version record "Most banking institutions suffer from numerous inefficiencies, such as poor planning; inadequate coordination and communication; ineffective processes, tools, and workflow; and excessive bureaucracy. Lean for Banks describes in easy language how to use Lean and Six Sigma management practices to significantly improve the efficiency of bank operations. This book shows how to use Lean and Six Sigma management practices to improve the normal daily work in a bank, typically executed in the so-called 'back offices.' This work involves about 90 percent of bank employees and generates 90 percent of costs. Lean for Banks explains how to organize bank operations better, increase work productivity and quality by working smarter and not harder, make fewer mistakes and decrease rework, and elevate jobs from mundane and repetitive to creative and pleasantly challenging. Most importantly, it shows how to increase the satisfaction of bank customers and in turn enhance bank competitiveness and market share. Lean for Banks is intended for all levels of bank employees: back-office workers, first-level supervisors, middle- and higher-level managers, and corporate executives. It is also intended for all levels of students at schools that teach banking skills--short courses intended for tellers, college courses in advanced banking operations, and continuing education for bank managers and line employees. This book is an entry-level text on Lean and should give readers enough understanding to prepare them for active participation in Lean deployment activities"--Provided by publisher. Banks and banking Waste minimization Bank employees Banks and banking Banques ; Personnel BUSINESS & ECONOMICS / Industries / General Felbur, Marek Jan VerfasserIn aut 9781482260847 Erscheint auch als Druck-Ausgabe 9781482260847 |
| spellingShingle | Oppenheim, Bohdan W. 1948- Felbur, Marek Jan Lean for banks improving quality, productivity, and morale in financial offices Banks and banking Waste minimization Bank employees Banks and banking Banques ; Personnel BUSINESS & ECONOMICS / Industries / General |
| title | Lean for banks improving quality, productivity, and morale in financial offices |
| title_auth | Lean for banks improving quality, productivity, and morale in financial offices |
| title_exact_search | Lean for banks improving quality, productivity, and morale in financial offices |
| title_full | Lean for banks improving quality, productivity, and morale in financial offices Bohdan W. Oppenheim, Marek Felbur |
| title_fullStr | Lean for banks improving quality, productivity, and morale in financial offices Bohdan W. Oppenheim, Marek Felbur |
| title_full_unstemmed | Lean for banks improving quality, productivity, and morale in financial offices Bohdan W. Oppenheim, Marek Felbur |
| title_short | Lean for banks |
| title_sort | lean for banks improving quality productivity and morale in financial offices |
| title_sub | improving quality, productivity, and morale in financial offices |
| topic | Banks and banking Waste minimization Bank employees Banks and banking Banques ; Personnel BUSINESS & ECONOMICS / Industries / General |
| topic_facet | Banks and banking Waste minimization Bank employees Banks and banking Banques ; Personnel BUSINESS & ECONOMICS / Industries / General |
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