Behind human error:
Human error is cited over and over as a cause of incidents and accidents. The result is a widespread perception of a 'human error problem', and solutions are thought to lie in changing the people or their role in the system. For example, we should reduce the human role with more automation...
Gespeichert in:
| Beteiligte Personen: | , , , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | Englisch |
| Veröffentlicht: |
Boca Raton
CRC Press
2017
|
| Ausgabe: | 2nd edition / |
| Schlagwörter: | |
| Links: | https://learning.oreilly.com/library/view/-/9781317175537/?ar |
| Zusammenfassung: | Human error is cited over and over as a cause of incidents and accidents. The result is a widespread perception of a 'human error problem', and solutions are thought to lie in changing the people or their role in the system. For example, we should reduce the human role with more automation, or regiment human behavior by stricter monitoring, rules or procedures. But in practice, things have proved not to be this simple. The label 'human error' is prejudicial and hides much more than it reveals about how a system functions or malfunctions. This book takes you behind the human error label. Divided into five parts, it begins by summarising the most significant research results. Part 2 explores how systems thinking has radically changed our understanding of how accidents occur. Part 3 explains the role of cognitive system factors - bringing knowledge to bear, changing mindset as situations and priorities change, and managing goal conflicts - in operating safely at the sharp end of systems. Part 4 studies how the clumsy use of computer technology can increase the potential for erroneous actions and assessments in many different fields of practice. And Part 5 tells how the hindsight bias always enters into attributions of error, so that what we label human error actually is the result of a social and psychological judgment process by stakeholders in the system in question to focus on only a facet of a set of interacting contributors. If you think you have a human error problem, recognize that the label itself is no explanation and no guide to countermeasures. The potential for constructive change, for progress on safety, lies behind the human error label. |
| Beschreibung: | Includes bibliographical references. - CIP data; resource not viewed |
| Umfang: | 1 Online-Ressource |
| ISBN: | 9781317175537 1317175530 9781315568935 1315568934 9781317175520 1317175522 9781317175544 1317175549 |
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| 520 | |a Human error is cited over and over as a cause of incidents and accidents. The result is a widespread perception of a 'human error problem', and solutions are thought to lie in changing the people or their role in the system. For example, we should reduce the human role with more automation, or regiment human behavior by stricter monitoring, rules or procedures. But in practice, things have proved not to be this simple. The label 'human error' is prejudicial and hides much more than it reveals about how a system functions or malfunctions. This book takes you behind the human error label. Divided into five parts, it begins by summarising the most significant research results. Part 2 explores how systems thinking has radically changed our understanding of how accidents occur. Part 3 explains the role of cognitive system factors - bringing knowledge to bear, changing mindset as situations and priorities change, and managing goal conflicts - in operating safely at the sharp end of systems. Part 4 studies how the clumsy use of computer technology can increase the potential for erroneous actions and assessments in many different fields of practice. And Part 5 tells how the hindsight bias always enters into attributions of error, so that what we label human error actually is the result of a social and psychological judgment process by stakeholders in the system in question to focus on only a facet of a set of interacting contributors. If you think you have a human error problem, recognize that the label itself is no explanation and no guide to countermeasures. The potential for constructive change, for progress on safety, lies behind the human error label. | ||
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| spelling | Woods, David D. 1952- VerfasserIn aut Behind human error 2nd edition / Boca Raton CRC Press 2017 1 Online-Ressource Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Includes bibliographical references. - CIP data; resource not viewed Human error is cited over and over as a cause of incidents and accidents. The result is a widespread perception of a 'human error problem', and solutions are thought to lie in changing the people or their role in the system. For example, we should reduce the human role with more automation, or regiment human behavior by stricter monitoring, rules or procedures. But in practice, things have proved not to be this simple. The label 'human error' is prejudicial and hides much more than it reveals about how a system functions or malfunctions. This book takes you behind the human error label. Divided into five parts, it begins by summarising the most significant research results. Part 2 explores how systems thinking has radically changed our understanding of how accidents occur. Part 3 explains the role of cognitive system factors - bringing knowledge to bear, changing mindset as situations and priorities change, and managing goal conflicts - in operating safely at the sharp end of systems. Part 4 studies how the clumsy use of computer technology can increase the potential for erroneous actions and assessments in many different fields of practice. And Part 5 tells how the hindsight bias always enters into attributions of error, so that what we label human error actually is the result of a social and psychological judgment process by stakeholders in the system in question to focus on only a facet of a set of interacting contributors. If you think you have a human error problem, recognize that the label itself is no explanation and no guide to countermeasures. The potential for constructive change, for progress on safety, lies behind the human error label. Fallibility Human engineering Faillibilité Ergonomie ergonomics Dekker, Sidney VerfasserIn aut Cook, Richard VerfasserIn aut Johannesen, Leila VerfasserIn aut 9780754678335 Erscheint auch als Druck-Ausgabe 9780754678335 |
| spellingShingle | Woods, David D. 1952- Dekker, Sidney Cook, Richard Johannesen, Leila Behind human error Fallibility Human engineering Faillibilité Ergonomie ergonomics |
| title | Behind human error |
| title_auth | Behind human error |
| title_exact_search | Behind human error |
| title_full | Behind human error |
| title_fullStr | Behind human error |
| title_full_unstemmed | Behind human error |
| title_short | Behind human error |
| title_sort | behind human error |
| topic | Fallibility Human engineering Faillibilité Ergonomie ergonomics |
| topic_facet | Fallibility Human engineering Faillibilité Ergonomie ergonomics |
| work_keys_str_mv | AT woodsdavidd behindhumanerror AT dekkersidney behindhumanerror AT cookrichard behindhumanerror AT johannesenleila behindhumanerror |