Active listening: improve your ability to listen and lead

Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is not an optional component of leadership; it...

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Bibliographic Details
Corporate Author: Center for Creative Leadership (Contributor)
Format: Electronic eBook
Language:English
Published: Greensboro, N.C. Center for Creative Leadership 2019
Edition:Second edition.
Series:CCL no. 00471
Subjects:
Links:https://learning.oreilly.com/library/view/-/9781604919370/?ar
Summary:Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is not an optional component of leadership; it is not a nicety to be used to make others feel good. It is, in fact, a critical component of the tasks facing today's leaders. In this new edition, we've added tips and advice dealing with virtual active listening, and incorporated up-to-date research from both inside and outside CCL to make sure you can best meet the leadership challenges you face in today's world.
Item Description:Includes bibliographical references. - Online resource; title from PDF title page (EBSCO, viewed September 10, 2019)
Physical Description:1 Online-Ressource
ISBN:9781604919387
1604919388
9781604919370
160491937X