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Bibliographic Details
Main Author: Thomas, Philippa (Author)
Other Authors: Paul, Debra (Contributor), Cadle, James (Contributor)
Format: Electronic eBook
Language:English
Published: Swindon BCS Learning & Development Ltd. 2012
Subjects:
Links:https://learning.oreilly.com/library/view/-/9781906124915/?ar
Summary:Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.
Item Description:Includes bibliographical references. - Print version record
Physical Description:1 online resource (256 pages)
ISBN:9781780171371
1780171374
9781780171395
1780171390
9781628702552
1628702559
9781906124915