APA (7th ed.) Citation

Van Hove, S. D., & Thomas, M. (2016). Pragmatic application of service management: The five anchor approach (Second edition.). IT Governance Publishing.

Chicago Style (17th ed.) Citation

Van Hove, Suzanne D., and Mark Thomas. Pragmatic Application of Service Management: The Five Anchor Approach. Second edition. Ely, Cambridgeshire, United Kingdom: IT Governance Publishing, 2016.

MLA (9th ed.) Citation

Van Hove, Suzanne D., and Mark Thomas. Pragmatic Application of Service Management: The Five Anchor Approach. Second edition. IT Governance Publishing, 2016.