Knowledge management for sales and marketing: a practitioner's guide

While this book is primarily aimed at those who are involved in Knowledge Management (KM) or have recently been appointed to deliver KM in sales and marketing environments, it is also highly relevant to those engaged in the management or delivery of sales and marketing activities. The book presents...

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Bibliographic Details
Main Authors: Young, Tom 1955- (Author), Milton, N. J. (Author)
Format: Electronic eBook
Language:English
Published: Oxford Chandos Publishing 2011
Series:Chandos knowledge management series
Subjects:
Links:https://learning.oreilly.com/library/view/-/9781843346043/?ar
Summary:While this book is primarily aimed at those who are involved in Knowledge Management (KM) or have recently been appointed to deliver KM in sales and marketing environments, it is also highly relevant to those engaged in the management or delivery of sales and marketing activities. The book presents models to assist the reader to understand how knowledge can be applied and reused within sales and marketing processes, leading to an enhanced win rate. Topics covered provide managers and practitioners with the necessary principles, approaches and tools to be able to design their approach from scratch or to be able to compare their existing practices against world class examples.
Item Description:Includes bibliographical references and index. - Online resource; title from PDF title page (EBSCO, viewed August 5, 2015)
Physical Description:1 online resource
ISBN:9781780632643
1780632649
1843346044
9781843346043