APA (7th ed.) Citation

Jones, M. D., & Kober, J. J. (2010). Lead with your customer: Transform culture and brand into world-class excellence. ASTD Press.

Chicago Style (17th ed.) Citation

Jones, Mark David, and J. Jeff Kober. Lead with Your Customer: Transform Culture and Brand into World-class Excellence. Alexandria, Va: ASTD Press, 2010.

MLA (9th ed.) Citation

Jones, Mark David, and J. Jeff Kober. Lead with Your Customer: Transform Culture and Brand into World-class Excellence. ASTD Press, 2010.