APA (7th ed.) Citation

Goulston, M. (2010). Just listen: Discover the secret to getting through to absolutely anyone. American Management Association.

Chicago Style (17th ed.) Citation

Goulston, Mark. Just Listen: Discover the Secret to Getting Through to Absolutely Anyone. New York: American Management Association, 2010.

MLA (9th ed.) Citation

Goulston, Mark. Just Listen: Discover the Secret to Getting Through to Absolutely Anyone. American Management Association, 2010.