Successful business process management: what you need to know to get results

Companies--especially more complex organizations--require standard, documented processes and procedures to achieve high levels of quality and productivity. Yet excessive processes can result in strangulation and inefficiency. Successful Business Process Management provides a succinct, accessible ove...

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Bibliographic Details
Main Author: Berman, Paula K. (Author)
Format: Electronic eBook
Language:English
Published: New York American Management Association [2014]
Subjects:
Links:https://learning.oreilly.com/library/view/-/9780814434017/?ar
Summary:Companies--especially more complex organizations--require standard, documented processes and procedures to achieve high levels of quality and productivity. Yet excessive processes can result in strangulation and inefficiency. Successful Business Process Management provides a succinct, accessible overview for anyone who needs to create, improve, implement, or manage business processes. The book's systematic, holistic approach is the key to streamlined activities and smooth workflows.
Item Description:Includes index. - Print version record
Physical Description:1 Online-Ressource
ISBN:9780814434024
0814434029
9780814434017