APA-Zitierstil (7. Ausg.)

Chan, J. F. (2002). Communication skills for managers (5th ed.). American Management Association.

Chicago-Zitierstil (17. Ausg.)

Chan, Janis Fisher. Communication Skills for Managers. 5th ed. [New York]: American Management Association, 2002.

MLA-Zitierstil (9. Ausg.)

Chan, Janis Fisher. Communication Skills for Managers. 5th ed. American Management Association, 2002.