Measuring and managing performance in organizations:
This is the digital version of the printed book (Copyright © 1996). Based on an award-winning doctoral thesis at Carnegie Mellon University, Measuring and Managing Performance in Organizations presents a captivating analysis of the perils of performance measurement systems. In the book's forewo...
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| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
New York, NY
Dorset House
1996
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| Subjects: | |
| Links: | https://learning.oreilly.com/library/view/-/9780133488425/?ar |
| Summary: | This is the digital version of the printed book (Copyright © 1996). Based on an award-winning doctoral thesis at Carnegie Mellon University, Measuring and Managing Performance in Organizations presents a captivating analysis of the perils of performance measurement systems. In the book's foreword, Peopleware authors Tom DeMarco and Timothy Lister rave, "We believe this is a book that needs to be on the desk of just about anyone who manages anything." Because people often react with unanticipated sophistication when they are being measured, measurement-based management systems can become dysfunctional, interfering with achievement of intended results. Fortunately, as the author shows, measurement dysfunction follows a pattern that can be identified and avoided. The author's findings are bolstered by interviews with eight recognized experts in the use of measurement to manage computer software development: David N. Card, of Software Productivity Solutions; Tom DeMarco, of the Atlantic Systems Guild; Capers Jones, of Software Productivity Research; John Musa, of AT&T Bell Laboratories; Daniel J. Paulish, of Siemens Corporate Research; Lawrence H. Putnam, of Quantitative Software Management; E. O. Tilford, Sr., of Fissure; plus the anonymous Expert X. A practical model for analyzing measurement projects solidifies the text-don't start without it! |
| Item Description: | Includes bibliographical references and index. - Online resource; title from title page (Safari, viewed August 26, 2013) |
| Physical Description: | 1 Online-Ressource (1 volume) illustrations |
| ISBN: | 9780133488425 013348842X |
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| spelling | Austin, Robert D. 1962- VerfasserIn aut Measuring and managing performance in organizations Robert D. Austin ; foreword by Tom DeMarco & Timothy Lister New York, NY Dorset House 1996 1 Online-Ressource (1 volume) illustrations Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Includes bibliographical references and index. - Online resource; title from title page (Safari, viewed August 26, 2013) This is the digital version of the printed book (Copyright © 1996). Based on an award-winning doctoral thesis at Carnegie Mellon University, Measuring and Managing Performance in Organizations presents a captivating analysis of the perils of performance measurement systems. In the book's foreword, Peopleware authors Tom DeMarco and Timothy Lister rave, "We believe this is a book that needs to be on the desk of just about anyone who manages anything." Because people often react with unanticipated sophistication when they are being measured, measurement-based management systems can become dysfunctional, interfering with achievement of intended results. Fortunately, as the author shows, measurement dysfunction follows a pattern that can be identified and avoided. The author's findings are bolstered by interviews with eight recognized experts in the use of measurement to manage computer software development: David N. Card, of Software Productivity Solutions; Tom DeMarco, of the Atlantic Systems Guild; Capers Jones, of Software Productivity Research; John Musa, of AT&T Bell Laboratories; Daniel J. Paulish, of Siemens Corporate Research; Lawrence H. Putnam, of Quantitative Software Management; E. O. Tilford, Sr., of Fissure; plus the anonymous Expert X. A practical model for analyzing measurement projects solidifies the text-don't start without it! Employees Rating of Personnel management Personnel Management Personnel ; Direction Employees ; Rating of |
| spellingShingle | Austin, Robert D. 1962- Measuring and managing performance in organizations Employees Rating of Personnel management Personnel Management Personnel ; Direction Employees ; Rating of |
| title | Measuring and managing performance in organizations |
| title_auth | Measuring and managing performance in organizations |
| title_exact_search | Measuring and managing performance in organizations |
| title_full | Measuring and managing performance in organizations Robert D. Austin ; foreword by Tom DeMarco & Timothy Lister |
| title_fullStr | Measuring and managing performance in organizations Robert D. Austin ; foreword by Tom DeMarco & Timothy Lister |
| title_full_unstemmed | Measuring and managing performance in organizations Robert D. Austin ; foreword by Tom DeMarco & Timothy Lister |
| title_short | Measuring and managing performance in organizations |
| title_sort | measuring and managing performance in organizations |
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