Map the future of design for enhanced customer experience:
"This Element is an excerpt from Predictable Magic: Unleash the Power of Design Strategy to Transform Your Business (ISBN: 9780137023486) by Deepa Prahalad and Ravi Sawhney. Use "experience mapping" to create products, services, and experiences your customers will be truly passionate...
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Upper Saddle River, N.J.
FTPress Delivers
2011
|
| Series: | FT Press Delivers elements
|
| Subjects: | |
| Links: | https://learning.oreilly.com/library/view/-/9780132609838/?ar |
| Summary: | "This Element is an excerpt from Predictable Magic: Unleash the Power of Design Strategy to Transform Your Business (ISBN: 9780137023486) by Deepa Prahalad and Ravi Sawhney. Use "experience mapping" to create products, services, and experiences your customers will be truly passionate about!"--Resource description page. |
| Item Description: | Includes bibliographical references. - Resource description page (viewed Jan. 5, 2011) |
| Physical Description: | 1 online resource ([18] pages) illustrations. |
| ISBN: | 9780132609838 0132609835 |
Staff View
MARC
| LEADER | 00000cam a22000002c 4500 | ||
|---|---|---|---|
| 001 | ZDB-30-ORH-047418605 | ||
| 003 | DE-627-1 | ||
| 005 | 20240228114710.0 | ||
| 007 | cr uuu---uuuuu | ||
| 008 | 191023s2011 xx |||||o 00| ||eng c | ||
| 020 | |a 9780132609838 |9 978-0-13-260983-8 | ||
| 020 | |a 0132609835 |9 0-13-260983-5 | ||
| 035 | |a (DE-627-1)047418605 | ||
| 035 | |a (DE-599)KEP047418605 | ||
| 035 | |a (ORHE)9780132609838 | ||
| 035 | |a (DE-627-1)047418605 | ||
| 040 | |a DE-627 |b ger |c DE-627 |e rda | ||
| 041 | |a eng | ||
| 082 | 0 | |a 658.4012 |2 22 | |
| 100 | 1 | |a Prahalad, Deepa |d 1972- |e VerfasserIn |4 aut | |
| 245 | 1 | 0 | |a Map the future of design for enhanced customer experience |c Deepa Prahalad and Ravi Sawhney |
| 264 | 1 | |a Upper Saddle River, N.J. |b FTPress Delivers |c 2011 | |
| 300 | |a 1 online resource ([18] pages) |b illustrations. | ||
| 336 | |a Text |b txt |2 rdacontent | ||
| 337 | |a Computermedien |b c |2 rdamedia | ||
| 338 | |a Online-Ressource |b cr |2 rdacarrier | ||
| 490 | 0 | |a FT Press Delivers elements | |
| 500 | |a Includes bibliographical references. - Resource description page (viewed Jan. 5, 2011) | ||
| 520 | |a "This Element is an excerpt from Predictable Magic: Unleash the Power of Design Strategy to Transform Your Business (ISBN: 9780137023486) by Deepa Prahalad and Ravi Sawhney. Use "experience mapping" to create products, services, and experiences your customers will be truly passionate about!"--Resource description page. | ||
| 650 | 0 | |a Strategic planning | |
| 650 | 0 | |a Technological innovations | |
| 650 | 0 | |a Competition | |
| 650 | 0 | |a Customer relations | |
| 650 | 4 | |a Planification stratégique | |
| 650 | 4 | |a Innovations | |
| 650 | 4 | |a Competition | |
| 650 | 4 | |a Customer relations | |
| 650 | 4 | |a Strategic planning | |
| 650 | 4 | |a Technological innovations | |
| 700 | 1 | |a Sawhney, Ravi |d 1956- |e MitwirkendeR |4 ctb | |
| 966 | 4 | 0 | |l DE-91 |p ZDB-30-ORH |q TUM_PDA_ORH |u https://learning.oreilly.com/library/view/-/9780132609838/?ar |m X:ORHE |x Aggregator |z lizenzpflichtig |3 Volltext |
| 912 | |a ZDB-30-ORH | ||
| 912 | |a ZDB-30-ORH | ||
| 951 | |a BO | ||
| 912 | |a ZDB-30-ORH | ||
| 049 | |a DE-91 | ||
Record in the Search Index
| DE-BY-TUM_katkey | ZDB-30-ORH-047418605 |
|---|---|
| _version_ | 1833357111597203457 |
| adam_text | |
| any_adam_object | |
| author | Prahalad, Deepa 1972- |
| author2 | Sawhney, Ravi 1956- |
| author2_role | ctb |
| author2_variant | r s rs |
| author_facet | Prahalad, Deepa 1972- Sawhney, Ravi 1956- |
| author_role | aut |
| author_sort | Prahalad, Deepa 1972- |
| author_variant | d p dp |
| building | Verbundindex |
| bvnumber | localTUM |
| collection | ZDB-30-ORH |
| ctrlnum | (DE-627-1)047418605 (DE-599)KEP047418605 (ORHE)9780132609838 |
| dewey-full | 658.4012 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4012 |
| dewey-search | 658.4012 |
| dewey-sort | 3658.4012 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02006cam a22004932c 4500</leader><controlfield tag="001">ZDB-30-ORH-047418605</controlfield><controlfield tag="003">DE-627-1</controlfield><controlfield tag="005">20240228114710.0</controlfield><controlfield tag="007">cr uuu---uuuuu</controlfield><controlfield tag="008">191023s2011 xx |||||o 00| ||eng c</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780132609838</subfield><subfield code="9">978-0-13-260983-8</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0132609835</subfield><subfield code="9">0-13-260983-5</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-627-1)047418605</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)KEP047418605</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ORHE)9780132609838</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-627-1)047418605</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-627</subfield><subfield code="b">ger</subfield><subfield code="c">DE-627</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1=" " ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.4012</subfield><subfield code="2">22</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Prahalad, Deepa</subfield><subfield code="d">1972-</subfield><subfield code="e">VerfasserIn</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Map the future of design for enhanced customer experience</subfield><subfield code="c">Deepa Prahalad and Ravi Sawhney</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Upper Saddle River, N.J.</subfield><subfield code="b">FTPress Delivers</subfield><subfield code="c">2011</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 online resource ([18] pages)</subfield><subfield code="b">illustrations.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="a">Text</subfield><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="a">Computermedien</subfield><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="a">Online-Ressource</subfield><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">FT Press Delivers elements</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references. - Resource description page (viewed Jan. 5, 2011)</subfield></datafield><datafield tag="520" ind1=" " ind2=" "><subfield code="a">"This Element is an excerpt from Predictable Magic: Unleash the Power of Design Strategy to Transform Your Business (ISBN: 9780137023486) by Deepa Prahalad and Ravi Sawhney. Use "experience mapping" to create products, services, and experiences your customers will be truly passionate about!"--Resource description page.</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Strategic planning</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Technological innovations</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Competition</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Customer relations</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Planification stratégique</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Innovations</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Competition</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer relations</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Strategic planning</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Technological innovations</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Sawhney, Ravi</subfield><subfield code="d">1956-</subfield><subfield code="e">MitwirkendeR</subfield><subfield code="4">ctb</subfield></datafield><datafield tag="966" ind1="4" ind2="0"><subfield code="l">DE-91</subfield><subfield code="p">ZDB-30-ORH</subfield><subfield code="q">TUM_PDA_ORH</subfield><subfield code="u">https://learning.oreilly.com/library/view/-/9780132609838/?ar</subfield><subfield code="m">X:ORHE</subfield><subfield code="x">Aggregator</subfield><subfield code="z">lizenzpflichtig</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-30-ORH</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-30-ORH</subfield></datafield><datafield tag="951" ind1=" " ind2=" "><subfield code="a">BO</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-30-ORH</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-91</subfield></datafield></record></collection> |
| id | ZDB-30-ORH-047418605 |
| illustrated | Illustrated |
| indexdate | 2025-05-28T09:46:30Z |
| institution | BVB |
| isbn | 9780132609838 0132609835 |
| language | English |
| open_access_boolean | |
| owner | DE-91 DE-BY-TUM |
| owner_facet | DE-91 DE-BY-TUM |
| physical | 1 online resource ([18] pages) illustrations. |
| psigel | ZDB-30-ORH TUM_PDA_ORH ZDB-30-ORH |
| publishDate | 2011 |
| publishDateSearch | 2011 |
| publishDateSort | 2011 |
| publisher | FTPress Delivers |
| record_format | marc |
| series2 | FT Press Delivers elements |
| spelling | Prahalad, Deepa 1972- VerfasserIn aut Map the future of design for enhanced customer experience Deepa Prahalad and Ravi Sawhney Upper Saddle River, N.J. FTPress Delivers 2011 1 online resource ([18] pages) illustrations. Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier FT Press Delivers elements Includes bibliographical references. - Resource description page (viewed Jan. 5, 2011) "This Element is an excerpt from Predictable Magic: Unleash the Power of Design Strategy to Transform Your Business (ISBN: 9780137023486) by Deepa Prahalad and Ravi Sawhney. Use "experience mapping" to create products, services, and experiences your customers will be truly passionate about!"--Resource description page. Strategic planning Technological innovations Competition Customer relations Planification stratégique Innovations Sawhney, Ravi 1956- MitwirkendeR ctb |
| spellingShingle | Prahalad, Deepa 1972- Map the future of design for enhanced customer experience Strategic planning Technological innovations Competition Customer relations Planification stratégique Innovations |
| title | Map the future of design for enhanced customer experience |
| title_auth | Map the future of design for enhanced customer experience |
| title_exact_search | Map the future of design for enhanced customer experience |
| title_full | Map the future of design for enhanced customer experience Deepa Prahalad and Ravi Sawhney |
| title_fullStr | Map the future of design for enhanced customer experience Deepa Prahalad and Ravi Sawhney |
| title_full_unstemmed | Map the future of design for enhanced customer experience Deepa Prahalad and Ravi Sawhney |
| title_short | Map the future of design for enhanced customer experience |
| title_sort | map the future of design for enhanced customer experience |
| topic | Strategic planning Technological innovations Competition Customer relations Planification stratégique Innovations |
| topic_facet | Strategic planning Technological innovations Competition Customer relations Planification stratégique Innovations |
| work_keys_str_mv | AT prahaladdeepa mapthefutureofdesignforenhancedcustomerexperience AT sawhneyravi mapthefutureofdesignforenhancedcustomerexperience |