APA-Zitierstil (7. Ausg.)

Brunner, R., Emery, S., & Hall, R. (2010). How great products and services supply great user experiences. Pearson Education Pub. as FTPress Delivers.

Chicago-Zitierstil (17. Ausg.)

Brunner, Robert, Stewart Emery, und Russ Hall. How Great Products and Services Supply Great User Experiences. Upper Saddle River, N.J: Pearson Education Pub. as FTPress Delivers, 2010.

MLA-Zitierstil (9. Ausg.)

Brunner, Robert, et al. How Great Products and Services Supply Great User Experiences. Pearson Education Pub. as FTPress Delivers, 2010.