APA (7th ed.) Citation

Brunner, R., Emery, S., & Hall, R. (2010). How great products and services supply great user experiences. Pearson Education Pub. as FTPress Delivers.

Chicago Style (17th ed.) Citation

Brunner, Robert, Stewart Emery, and Russ Hall. How Great Products and Services Supply Great User Experiences. Upper Saddle River, N.J: Pearson Education Pub. as FTPress Delivers, 2010.

MLA (9th ed.) Citation

Brunner, Robert, et al. How Great Products and Services Supply Great User Experiences. Pearson Education Pub. as FTPress Delivers, 2010.