Weilkiens, T., Weiss, C., Grass, A. R., & Duggen, K. N. (2016). OCEB certification guide: Business process management, fundamental level (Second edition.). Morgan Kaufmann.
Chicago Style (17th ed.) CitationWeilkiens, Tim, Christian Weiss, Andrea R. Grass, and Kim Nena Duggen. OCEB Certification Guide: Business Process Management, Fundamental Level. Second edition. Cambridge, MA: Morgan Kaufmann, 2016.
MLA (9th ed.) CitationWeilkiens, Tim, et al. OCEB Certification Guide: Business Process Management, Fundamental Level. Second edition. Morgan Kaufmann, 2016.
Warning: These citations may not always be 100% accurate.