Hodges-Schell, M., & O'Brien, J. (2015). Communicating the UX vision: 13 anti-patterns that block good ideas. Morgan Kaufmann.
Chicago Style (17th ed.) CitationHodges-Schell, Martina, and James O'Brien. Communicating the UX Vision: 13 Anti-patterns That Block Good Ideas. Waltham, MA: Morgan Kaufmann, 2015.
MLA (9th ed.) CitationHodges-Schell, Martina, and James O'Brien. Communicating the UX Vision: 13 Anti-patterns That Block Good Ideas. Morgan Kaufmann, 2015.
Warning: These citations may not always be 100% accurate.