APA (7th ed.) Citation

Sheftel, P. A., & Bennet, M. (2001). How to resolve conflict: Management development. ASTD.

Chicago Style (17th ed.) Citation

Sheftel, Phoebe A., and Matthew Bennet. How to Resolve Conflict: Management Development. Alexandria, Va: ASTD, 2001.

MLA (9th ed.) Citation

Sheftel, Phoebe A., and Matthew Bennet. How to Resolve Conflict: Management Development. ASTD, 2001.

Warning: These citations may not always be 100% accurate.