APA-Zitierstil (7. Ausg.)

Tardugno, A. F., DiPasquale, T., & Matthews, R. (2000). IT Services: Costs, Metrics, Benchmarking and Marketing. Prentice Hall PTR.

Chicago-Zitierstil (17. Ausg.)

Tardugno, Anthony F., Thomas DiPasquale, und Robert Matthews. IT Services: Costs, Metrics, Benchmarking and Marketing. E Rutherford Old Tappan: Prentice Hall PTR, 2000.

MLA-Zitierstil (9. Ausg.)

Tardugno, Anthony F., et al. IT Services: Costs, Metrics, Benchmarking and Marketing. Prentice Hall PTR, 2000.