APA (7th ed.) Citation

Tardugno, A. F., DiPasquale, T., & Matthews, R. (2000). IT Services: Costs, Metrics, Benchmarking and Marketing. Prentice Hall PTR.

Chicago Style (17th ed.) Citation

Tardugno, Anthony F., Thomas DiPasquale, and Robert Matthews. IT Services: Costs, Metrics, Benchmarking and Marketing. E Rutherford Old Tappan: Prentice Hall PTR, 2000.

MLA (9th ed.) Citation

Tardugno, Anthony F., et al. IT Services: Costs, Metrics, Benchmarking and Marketing. Prentice Hall PTR, 2000.