Information for a better world: normality, virtuality, physicality, inclusivity 18th international conference, iConference 2023, virtual event, March 13-17, 2023 : proceedings, part II - Sserwanga, Isaac; Goulding, Anne; Moulaison, Heather Léa; Du, Jia Tina 1981-; Soares, António Lucas; Frings-Hessami, Viviane; Frank, Rebecca D. (Springer, 2023)