Information Systems and Management Science Conference Proceedings of 4th International Conference on Information Systems and Management Science (ISMS) 2021 - Garg, Lalit; Sisodia, Dilip Singh; Kesswani, Nishtha; Vella, Joseph G.; Brigui, Imene; Xuereb, Peter; Misra, Sanjay; Singh, Deepak (Springer International Publishing, 2023)