Business process management 20th international conference, BPM 2022, Münster, Germany, September 11-16, 2022 : proceedings - Di Ciccio, Claudio; Dijkman, Remco ca. 20./21. Jh; Del-Río-Ortega, Adela 1983-; Rinderle-Ma, Stefanie 1976- (Springer, 2022)