Availability: System Design for a Data-Driven and Explainable Customer Sentiment Monitor Using IoT and Enterprise Data

System Design for a Data-Driven and Explainable Customer Sentiment Monitor Using IoT and Enterprise Data:

Saved in:

Bibliographic Details
Main Authors:	Nguyen, An (Author), Foerstel, Stefan (Author), Kittler, Thomas (Author), Kurzyukov, Andrey (Author), Schwinn, Leo (Author), Zanca, Dario (Author), Hipp, Tobias (Author), Jun, Sun Da (Author), Schrapp, Michael (Author), Rothgang, Eva (Author), Eskofier, Bjoern (Author)
Format:	Electronic eBook
Language:	English
Published:	Erlangen ; Nürnberg Friedrich-Alexander-Universität Erlangen-Nürnberg 2021
Subjects:	Customer service decision support system IoT data explainable AI machine learning big data industrial AI
Links:	https://nbn-resolving.org/urn:nbn:de:bvb:29-opus4-194728 https://d-nb.info/1259051781/34 https://open.fau.de/handle/openfau/19472
Physical Description:	1 Online-Ressource

Staff View

MARC


LEADER	00000nam a2200000zc 4500
001	BV048399446
003	DE-604
005	00000000000000.0
007	cr\|uuu---uuuuu
008	220809s2021 gw o\|\|\|\| 00\|\|\| eng d
015			\|a 22,O07 \|2 dnb
016	7		\|a 1259051781 \|2 DE-101
024	7		\|a urn:nbn:de:bvb:29-opus4-194728 \|2 urn
035			\|a (OCoLC)1344250269
035			\|a (DE-599)DNB1259051781
040			\|a DE-604 \|b ger \|e rda
041	0		\|8 3\p \|a eng
044			\|a gw \|c XA-DE-BY
049			\|a DE-29
084			\|8 1\p \|a 006.31 \|2 23ksdnb
084			\|8 2\p \|a 004 \|2 23sdnb
100	1		\|a Nguyen, An \|e Verfasser \|4 aut
245	1	0	\|a System Design for a Data-Driven and Explainable Customer Sentiment Monitor Using IoT and Enterprise Data \|c An Nguyen, Stefan Foerstel, Thomas Kittler, Andrey Kurzyukov, Leo Schwinn, Dario Zanca, Tobias Hipp, Sun Da Jun, Michael Schrapp, Eva Rothgang, Bjoern Eskofier
264		1	\|a Erlangen ; Nürnberg \|b Friedrich-Alexander-Universität Erlangen-Nürnberg \|c 2021
300			\|a 1 Online-Ressource
336			\|b txt \|2 rdacontent
337			\|b c \|2 rdamedia
338			\|b cr \|2 rdacarrier
583	1		\|a Archivierung/Langzeitarchivierung gewährleistet \|5 DE-101 \|2 pdager
653			\|a Customer service
653			\|a decision support system
653			\|a IoT data
653			\|a explainable AI
653			\|a machine learning
653			\|a big data
653			\|a industrial AI
700	1		\|a Foerstel, Stefan \|e Verfasser \|4 aut
700	1		\|a Kittler, Thomas \|e Verfasser \|4 aut
700	1		\|a Kurzyukov, Andrey \|e Verfasser \|4 aut
700	1		\|a Schwinn, Leo \|e Verfasser \|4 aut
700	1		\|a Zanca, Dario \|e Verfasser \|4 aut
700	1		\|a Hipp, Tobias \|e Verfasser \|4 aut
700	1		\|a Jun, Sun Da \|e Verfasser \|4 aut
700	1		\|a Schrapp, Michael \|e Verfasser \|4 aut
700	1		\|a Rothgang, Eva \|e Verfasser \|4 aut
700	1		\|a Eskofier, Bjoern \|e Verfasser \|4 aut
787	0	8	\|i Sonderdruck aus \|t IEEE Access \|g Vol. 9 (2021), Seite 117140 - 117152 \|o 10.1109/ACCESS.2021.3106791
856	4	0	\|u https://nbn-resolving.org/urn:nbn:de:bvb:29-opus4-194728 \|x Resolving-System \|z kostenfrei \|3 Volltext
856	4	0	\|u https://d-nb.info/1259051781/34 \|x Langzeitarchivierung Nationalbibliothek \|z kostenfrei \|3 Volltext
856	4	0	\|q application/pdf \|u https://open.fau.de/handle/openfau/19472 \|x Verlag \|z kostenfrei \|3 Volltext
912			\|a ebook
883	0		\|8 1\p \|a aepkn \|c 0,92126 \|d 20220604 \|q DE-101 \|u https://d-nb.info/provenance/plan#aepkn
883	0		\|8 2\p \|a aepsg \|c 0,98525 \|d 20220604 \|q DE-101 \|u https://d-nb.info/provenance/plan#aepsg
883	1		\|8 3\p \|a npi \|d 20220603 \|q DE-101 \|u https://d-nb.info/provenance/plan#npi
943	1		\|a oai:aleph.bib-bvb.de:BVB01-033778029

Record in the Search Index

_version_	1818989778119426048
any_adam_object
author	Nguyen, An Foerstel, Stefan Kittler, Thomas Kurzyukov, Andrey Schwinn, Leo Zanca, Dario Hipp, Tobias Jun, Sun Da Schrapp, Michael Rothgang, Eva Eskofier, Bjoern
author_facet	Nguyen, An Foerstel, Stefan Kittler, Thomas Kurzyukov, Andrey Schwinn, Leo Zanca, Dario Hipp, Tobias Jun, Sun Da Schrapp, Michael Rothgang, Eva Eskofier, Bjoern
author_role	aut aut aut aut aut aut aut aut aut aut aut
author_sort	Nguyen, An
author_variant	a n an s f sf t k tk a k ak l s ls d z dz t h th s d j sd sdj m s ms e r er b e be
building	Verbundindex
bvnumber	BV048399446
collection	ebook
ctrlnum	(OCoLC)1344250269 (DE-599)DNB1259051781
format	Electronic eBook
fullrecord	<?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02646nam a2200625zc 4500</leader><controlfield tag="001">BV048399446</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">cr\|uuu---uuuuu</controlfield><controlfield tag="008">220809s2021 gw o\|\|\|\| 00\|\|\| eng d</controlfield><datafield tag="015" ind1=" " ind2=" "><subfield code="a">22,O07</subfield><subfield code="2">dnb</subfield></datafield><datafield tag="016" ind1="7" ind2=" "><subfield code="a">1259051781</subfield><subfield code="2">DE-101</subfield></datafield><datafield tag="024" ind1="7" ind2=" "><subfield code="a">urn:nbn:de:bvb:29-opus4-194728</subfield><subfield code="2">urn</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1344250269</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)DNB1259051781</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="8">3\p</subfield><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">gw</subfield><subfield code="c">XA-DE-BY</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-29</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="8">1\p</subfield><subfield code="a">006.31</subfield><subfield code="2">23ksdnb</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="8">2\p</subfield><subfield code="a">004</subfield><subfield code="2">23sdnb</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Nguyen, An</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">System Design for a Data-Driven and Explainable Customer Sentiment Monitor Using IoT and Enterprise Data</subfield><subfield code="c">An Nguyen, Stefan Foerstel, Thomas Kittler, Andrey Kurzyukov, Leo Schwinn, Dario Zanca, Tobias Hipp, Sun Da Jun, Michael Schrapp, Eva Rothgang, Bjoern Eskofier</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Erlangen ; Nürnberg</subfield><subfield code="b">Friedrich-Alexander-Universität Erlangen-Nürnberg</subfield><subfield code="c">2021</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="583" ind1="1" ind2=" "><subfield code="a">Archivierung/Langzeitarchivierung gewährleistet</subfield><subfield code="5">DE-101</subfield><subfield code="2">pdager</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Customer service</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">decision support system</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">IoT data</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">explainable AI</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">machine learning</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">big data</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">industrial AI</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Foerstel, Stefan</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Kittler, Thomas</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Kurzyukov, Andrey</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Schwinn, Leo</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Zanca, Dario</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Hipp, Tobias</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Jun, Sun Da</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Schrapp, Michael</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Rothgang, Eva</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Eskofier, Bjoern</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="787" ind1="0" ind2="8"><subfield code="i">Sonderdruck aus</subfield><subfield code="t">IEEE Access</subfield><subfield code="g">Vol. 9 (2021), Seite 117140 - 117152</subfield><subfield code="o">10.1109/ACCESS.2021.3106791</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://nbn-resolving.org/urn:nbn:de:bvb:29-opus4-194728</subfield><subfield code="x">Resolving-System</subfield><subfield code="z">kostenfrei</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://d-nb.info/1259051781/34</subfield><subfield code="x">Langzeitarchivierung Nationalbibliothek</subfield><subfield code="z">kostenfrei</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="q">application/pdf</subfield><subfield code="u">https://open.fau.de/handle/openfau/19472</subfield><subfield code="x">Verlag</subfield><subfield code="z">kostenfrei</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ebook</subfield></datafield><datafield tag="883" ind1="0" ind2=" "><subfield code="8">1\p</subfield><subfield code="a">aepkn</subfield><subfield code="c">0,92126</subfield><subfield code="d">20220604</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#aepkn</subfield></datafield><datafield tag="883" ind1="0" ind2=" "><subfield code="8">2\p</subfield><subfield code="a">aepsg</subfield><subfield code="c">0,98525</subfield><subfield code="d">20220604</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#aepsg</subfield></datafield><datafield tag="883" ind1="1" ind2=" "><subfield code="8">3\p</subfield><subfield code="a">npi</subfield><subfield code="d">20220603</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#npi</subfield></datafield><datafield tag="943" ind1="1" ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-033778029</subfield></datafield></record></collection>
id	DE-604.BV048399446
illustrated	Not Illustrated
indexdate	2024-12-20T19:43:53Z
institution	BVB
language	English
oai_aleph_id	oai:aleph.bib-bvb.de:BVB01-033778029
oclc_num	1344250269
open_access_boolean	1
owner	DE-29
owner_facet	DE-29
physical	1 Online-Ressource
psigel	ebook
publishDate	2021
publishDateSearch	2021
publishDateSort	2021
publisher	Friedrich-Alexander-Universität Erlangen-Nürnberg
record_format	marc
spelling	Nguyen, An Verfasser aut System Design for a Data-Driven and Explainable Customer Sentiment Monitor Using IoT and Enterprise Data An Nguyen, Stefan Foerstel, Thomas Kittler, Andrey Kurzyukov, Leo Schwinn, Dario Zanca, Tobias Hipp, Sun Da Jun, Michael Schrapp, Eva Rothgang, Bjoern Eskofier Erlangen ; Nürnberg Friedrich-Alexander-Universität Erlangen-Nürnberg 2021 1 Online-Ressource txt rdacontent c rdamedia cr rdacarrier Archivierung/Langzeitarchivierung gewährleistet DE-101 pdager Customer service decision support system IoT data explainable AI machine learning big data industrial AI Foerstel, Stefan Verfasser aut Kittler, Thomas Verfasser aut Kurzyukov, Andrey Verfasser aut Schwinn, Leo Verfasser aut Zanca, Dario Verfasser aut Hipp, Tobias Verfasser aut Jun, Sun Da Verfasser aut Schrapp, Michael Verfasser aut Rothgang, Eva Verfasser aut Eskofier, Bjoern Verfasser aut Sonderdruck aus IEEE Access Vol. 9 (2021), Seite 117140 - 117152 10.1109/ACCESS.2021.3106791 https://nbn-resolving.org/urn:nbn:de:bvb:29-opus4-194728 Resolving-System kostenfrei Volltext https://d-nb.info/1259051781/34 Langzeitarchivierung Nationalbibliothek kostenfrei Volltext application/pdf https://open.fau.de/handle/openfau/19472 Verlag kostenfrei Volltext 1\p aepkn 0,92126 20220604 DE-101 https://d-nb.info/provenance/plan#aepkn 2\p aepsg 0,98525 20220604 DE-101 https://d-nb.info/provenance/plan#aepsg 3\p npi 20220603 DE-101 https://d-nb.info/provenance/plan#npi
spellingShingle	Nguyen, An Foerstel, Stefan Kittler, Thomas Kurzyukov, Andrey Schwinn, Leo Zanca, Dario Hipp, Tobias Jun, Sun Da Schrapp, Michael Rothgang, Eva Eskofier, Bjoern System Design for a Data-Driven and Explainable Customer Sentiment Monitor Using IoT and Enterprise Data
title	System Design for a Data-Driven and Explainable Customer Sentiment Monitor Using IoT and Enterprise Data
title_auth	System Design for a Data-Driven and Explainable Customer Sentiment Monitor Using IoT and Enterprise Data
title_exact_search	System Design for a Data-Driven and Explainable Customer Sentiment Monitor Using IoT and Enterprise Data
title_full	System Design for a Data-Driven and Explainable Customer Sentiment Monitor Using IoT and Enterprise Data An Nguyen, Stefan Foerstel, Thomas Kittler, Andrey Kurzyukov, Leo Schwinn, Dario Zanca, Tobias Hipp, Sun Da Jun, Michael Schrapp, Eva Rothgang, Bjoern Eskofier
title_fullStr	System Design for a Data-Driven and Explainable Customer Sentiment Monitor Using IoT and Enterprise Data An Nguyen, Stefan Foerstel, Thomas Kittler, Andrey Kurzyukov, Leo Schwinn, Dario Zanca, Tobias Hipp, Sun Da Jun, Michael Schrapp, Eva Rothgang, Bjoern Eskofier
title_full_unstemmed	System Design for a Data-Driven and Explainable Customer Sentiment Monitor Using IoT and Enterprise Data An Nguyen, Stefan Foerstel, Thomas Kittler, Andrey Kurzyukov, Leo Schwinn, Dario Zanca, Tobias Hipp, Sun Da Jun, Michael Schrapp, Eva Rothgang, Bjoern Eskofier
title_short	System Design for a Data-Driven and Explainable Customer Sentiment Monitor Using IoT and Enterprise Data
title_sort	system design for a data driven and explainable customer sentiment monitor using iot and enterprise data
url	https://nbn-resolving.org/urn:nbn:de:bvb:29-opus4-194728 https://d-nb.info/1259051781/34 https://open.fau.de/handle/openfau/19472
work_keys_str_mv	AT nguyenan systemdesignforadatadrivenandexplainablecustomersentimentmonitorusingiotandenterprisedata AT foerstelstefan systemdesignforadatadrivenandexplainablecustomersentimentmonitorusingiotandenterprisedata AT kittlerthomas systemdesignforadatadrivenandexplainablecustomersentimentmonitorusingiotandenterprisedata AT kurzyukovandrey systemdesignforadatadrivenandexplainablecustomersentimentmonitorusingiotandenterprisedata AT schwinnleo systemdesignforadatadrivenandexplainablecustomersentimentmonitorusingiotandenterprisedata AT zancadario systemdesignforadatadrivenandexplainablecustomersentimentmonitorusingiotandenterprisedata AT hipptobias systemdesignforadatadrivenandexplainablecustomersentimentmonitorusingiotandenterprisedata AT junsunda systemdesignforadatadrivenandexplainablecustomersentimentmonitorusingiotandenterprisedata AT schrappmichael systemdesignforadatadrivenandexplainablecustomersentimentmonitorusingiotandenterprisedata AT rothgangeva systemdesignforadatadrivenandexplainablecustomersentimentmonitorusingiotandenterprisedata AT eskofierbjoern systemdesignforadatadrivenandexplainablecustomersentimentmonitorusingiotandenterprisedata

Availability

‌

Order via interlibrary loan Read online (freely available)