The myth of measurement: inspection, audit, targets and the public sector

"In the public sector inspection regimes and performance targets provide a powerful and dominant narrative, often placing pressure on professionals and organisations to continuously quantify the quality of services and to achieve targets. This book explores the background, development, techniqu...

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Beteilige Person: Frost, Nick 1953- (VerfasserIn)
Format: Buch
Sprache:Englisch
Veröffentlicht: Los Angeles SAGE [2021]
Schriftenreihe:SAGE swifts
Schlagwörter:
Zusammenfassung:"In the public sector inspection regimes and performance targets provide a powerful and dominant narrative, often placing pressure on professionals and organisations to continuously quantify the quality of services and to achieve targets. This book explores the background, development, techniques and impact of such regimes across areas of the public sector including schools, universities, police forces, children's services and health services. Putting inspection and audit regimes under scrutiny, the author questions their role and function across these organisations and builds a persuasive critical argument for the re-thinking of public accountability mechanisms and techniques."--Publisher's description
Umfang:118 Seiten 22 cm
ISBN:9781529732665