Digital Technologies for Global Sourcing of Services 14th International Workshop on Global Sourcing of Information Technology and Business Processes, Global Sourcing 2019, Obergurgl, Austria, December 18–21, 2019, Proceedings - Oshri, Ilan; Kotlarsky, Julia 1973-; Willcocks, Leslie 1951- (Lecture Notes in Business Information Processing, 2020)