Gespeichert in:
| Beteilige Person: | |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Boca Raton, FL
CRC Press
2017
|
| Ausgabe: | second edition |
| Schlagwörter: | |
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=032033681&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Umfang: | XV, 296 Seiten Illustrationen, Diagramme |
| ISBN: | 9781138444096 9781857756791 |
Internformat
MARC
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Datensatz im Suchindex
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|---|---|
| adam_text | Contents Forewords to the first edition ix About the author xii Acknowledgements xiii Guarantee xiv Introduction to the second edition 1 Overview Goal-setting Skill-building Getting it together How to use this book 13 Section A: Goal-setting 21 Al Problem? What problem? Tutorial Consulting skills: five case illustrations 23 A2 How have you been taught previously? The Educational Paradigm Models of skills training: simple, participatory and systematic Assumptions in traditional methods of skills training 33 A3 Models of the consultation Models in medicine: Cartesian dualism and the medical model Models of illness The role model Task-orientated models of the consultation Behaviour-orientated models Models as transitional objects 45 A4 On having two heads Internal dialogue The Organiser and the Responder 63
vi Contents A5 Keeping it simple: the consultation as a journey Five checkpoints: connecting, summarising, handing over, safety-netting, housekeeping A left hand mnemonic 75 A6 Five en route checkpoints Case examples Reaching and recognising the five checkpoints 81 Section B: Skill-building 97 Bl How people learn Conscious and unconscious learning The three stages of learning: instruction, imagination and expression 99 B2 Checkpoint 1 (Connecting): rapport-building skills What is rapport? Gambits and curtain-raisers Minimal cues: the physical signs of mental states Representational Systems: Visual, Auditory and Kinaesthetic The patient s language of self-expression Speech censoring, internal search and the acceptance set Matching 113 B3 Checkpoint 2 (Summarising): listening and eliciting skills Vernacular and medical language Eliciting: what, when and how to elicit, and when to stop Individual contexts Maslow s Hierarchy of Needs Incongruities, non-sequiturs, deletions, distortions and generalisations Strategies for eliciting 143 B4 Interlude: the clinical process in general practice 169 The Ballad of Doctor Busy Diagnostic strategies Hypothesis-testing Always make a management plan B5 Checkpoint 3 (Handover): communication skills The handover process The patient s framework Strategies for handing over a management plan: negotiating, influencing and gift-wrapping 175
Contents vii В6 Checkpoint 4 (Safety-netting): predicting skiils Three important questions to ask yourself SOAP 203 В7 Checkpoint 5 (Housekeeping): taking care of yourself Doctors have needs too Time-stress The red light quarter Job stress, and what to do about it Ebbing and flowing 211 Section C: Getting it together 229 Cl On having only one head Improving by trying , and improving by allowing Here-and-now awareness 231 C2 The Inner Consultation Integrating conscious and unconscious learning Timothy Gallwey Listening, speaking and thinking Distracting the second head Minimal cues Controlling your attention 239 C3 Zen and the art of the consultation Intellect and intuition: two routes, one goal 253 Appendix 1: An Inner Consultation training programme 261 Appendix 2: Annotated bibliography 265 Index 271
|
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| id | DE-604.BV046621983 |
| illustrated | Illustrated |
| indexdate | 2024-12-20T18:56:32Z |
| institution | BVB |
| isbn | 9781138444096 9781857756791 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-032033681 |
| oclc_num | 1155077613 |
| open_access_boolean | |
| owner | DE-384 DE-1043 |
| owner_facet | DE-384 DE-1043 |
| physical | XV, 296 Seiten Illustrationen, Diagramme |
| publishDate | 2017 |
| publishDateSearch | 2017 |
| publishDateSort | 2017 |
| publisher | CRC Press |
| record_format | marc |
| spellingShingle | Neighbour, Roger 1947- The inner consultation how to develop an effective and intuitive consulting style Arzt (DE-588)4003157-3 gnd Patient (DE-588)4044903-8 gnd Kommunikation (DE-588)4031883-7 gnd Beratung (DE-588)4005565-6 gnd |
| subject_GND | (DE-588)4003157-3 (DE-588)4044903-8 (DE-588)4031883-7 (DE-588)4005565-6 |
| title | The inner consultation how to develop an effective and intuitive consulting style |
| title_auth | The inner consultation how to develop an effective and intuitive consulting style |
| title_exact_search | The inner consultation how to develop an effective and intuitive consulting style |
| title_full | The inner consultation how to develop an effective and intuitive consulting style Roger Neighbour |
| title_fullStr | The inner consultation how to develop an effective and intuitive consulting style Roger Neighbour |
| title_full_unstemmed | The inner consultation how to develop an effective and intuitive consulting style Roger Neighbour |
| title_short | The inner consultation |
| title_sort | the inner consultation how to develop an effective and intuitive consulting style |
| title_sub | how to develop an effective and intuitive consulting style |
| topic | Arzt (DE-588)4003157-3 gnd Patient (DE-588)4044903-8 gnd Kommunikation (DE-588)4031883-7 gnd Beratung (DE-588)4005565-6 gnd |
| topic_facet | Arzt Patient Kommunikation Beratung |
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