Loureiro, S. M. C., & Kaufmann, H. R. (2020). Exploring the power of electronic word-of-mouth in the services industry. IGI Global, Business Science Reference.
Chicago Style (17th ed.) CitationLoureiro, Sandra Maria Correia, and Hans Rüdiger Kaufmann. Exploring the Power of Electronic Word-of-mouth in the Services Industry. Hershey, PA, USA: IGI Global, Business Science Reference, 2020.
MLA (9th ed.) CitationLoureiro, Sandra Maria Correia, and Hans Rüdiger Kaufmann. Exploring the Power of Electronic Word-of-mouth in the Services Industry. IGI Global, Business Science Reference, 2020.
Warning: These citations may not always be 100% accurate.