Loureiro, S. M. C., & Kaufmann, H. R. (2020). Exploring the power of electronic word-of-mouth in the services industry. IGI Global, Business Science Reference.
Chicago-Zitierstil (17. Ausg.)Loureiro, Sandra Maria Correia, und Hans Rüdiger Kaufmann. Exploring the Power of Electronic Word-of-mouth in the Services Industry. Hershey, PA, USA: IGI Global, Business Science Reference, 2020.
MLA-Zitierstil (9. Ausg.)Loureiro, Sandra Maria Correia, und Hans Rüdiger Kaufmann. Exploring the Power of Electronic Word-of-mouth in the Services Industry. IGI Global, Business Science Reference, 2020.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.