Public sector reform in the Middle East and North Africa: lessons of experience for a region in transition
Gespeichert in:
| Weitere beteiligte Personen: | , |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Washington, D.C.
Brookings Institution Press
[2021]
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| Schlagwörter: | |
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=031461926&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=031461926&sequence=000003&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |
| Umfang: | xiii, 310 Seiten Diagramme |
| ISBN: | 9780815736974 |
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Datensatz im Suchindex
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| adam_text | Contents vii Preface RAMI G. KHOURl xi Acknowledgments 1 The Challenge of Public Sector Reform in MENA ROBERT P. BESCHEL JR. I TARIK M. YOUSEF 1 PART I REFORMS TO CORE INSTITUTIONS AND PROCESSES 2 At the Apex 17 Reforming Cabinet Structures in Jordan FATEMA ALHASHEMI | TONY GOLDNER 3 Reforms to Public Financial Management in Palestine 45 ROBERT P. BESCHEL JR. I MARK AHERN 4 Downsizing the Public Sector 72 Morocco’s Voluntary Retirement Program KHALID EL MASSNAOUII MHAMED BIYGAUTANE 5 Strengthening Meritocracy in Human Resource Management in Lebanon SIMONIDA SUBOTIČ I ADELE BARZELAY 95
vi 6 CONTENTS From Electronic Government to Smart City 119 Dubai’s Digital Transformation FADI SALEM I OKAN GERAY 7 Enhancing Transparency in Post-Revolutionary Tunisia 139 TRISTAN DREISBACH PART II IMPROVING SERVICES IN LINE DEPARTMENTS 8 Facilitating Investment through the Cairo One-Stop Shop 169 ANDREW H. W. STONE I ADELE BARZELAY 9 Transforming the Cash Culture and 192 the Bill Payment System in Saudi Arabia KHALID AL-YAHYA 10 Making Taxes Less Taxing Overhauling Tax Policy and Administration in Egypt 217 FATEMA ALHASHEMII KHALID ELASHMAWY 11 Creating a Citizen Friendly Department 240 Document Processing in Jordan DEEPA IYER 12 Conclusion: Making Sense of !t All 268 The Lessons from Experience ROBERT P. BESCHEL JR. I TARIK M. YOUSEF Contributors 293 Index 299
A critical examination of efforts to make governments in the Middle East and North Africa more efficient and responsive Political upheaval and civil war in the Middle East and North Africa have obscured efforts by many governments in the region to reform their public sectors—a task that has become more acute in light of recent volatility in energy markets and the dis locations caused by the COVID-19 pandemic. Unwieldy, unresponsive, and often corrupt governments across the region have faced new pressure, not least from their publics, to improve the quality and responsiveness of public institutions and the transparency of their decisionmaking processes. Some of these reform efforts were underway and at least partly successful before the outbreak of the Arab Spring in 2010. Reform efforts have continued in some countries despite the many upheavals since then. This book offers a comprehensive assessment of a wide range of reform efforts in the region. In six cases the reforms targeted core systems of government: Jordan’s restructuring of cabinet operations, the Palestinian Authority’s revision of public financial management, Morocco’s voluntary retirement program, human resource management reforms in Lebanon, an e-governance initiative in Dubai, and at tempts to improve transparency in Tunisia. Five other reform efforts tackled line departments of government, among them Egypt’s attempt to improve tax collection and Saudi Arabia’s work to improve service delivery and bill collection. Some of these reform efforts were more successful than others. This book exam ines both the
good and the bad, looking not only at what each reform accomplished but at how it was implemented. The result is a series of useful lessons on how public sector reforms can be adopted to meet the pressing economic and social challenges in the Middle East and North Africa. ROBERT P. BESCHEL JR. is a nonresident senior fellow with the Brookings Doha Center. Previously, he served as lead public sector specialist and the head of the Center of Government Practice at the World Bank. TARIK M. YOUSEF is a senior fellow in Global Economy and Development at the Brookings Institution and director of the Brookings Doha Center. Previously, he served as professor of Arab studies in the School of Foreign Service at Georgetown University. BROOKINGS INSTITUTION PRESS Washington, D.C. www.brookings.edu/bipress ISBN 978-0-8157-3697-4 9780815736974 COVER DESIGN: LORIE PAGNOZZI PHOTO: THOMAS LEHNE/ LOTUSEATERS / ALAMY STOCK PHOTO 9 ІІ7 8 0 8 1 5 ІІ7 3 6 9 7 4 I
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| dewey-ones | 351 - Public administration |
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| dewey-search | 351.56 |
| dewey-sort | 3351.56 |
| dewey-tens | 350 - Public administration and military science |
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| isbn | 9780815736974 |
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| physical | xiii, 310 Seiten Diagramme |
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| spellingShingle | Public sector reform in the Middle East and North Africa lessons of experience for a region in transition Public administration / Middle East Public administration / Africa, North Politik Verwaltung (DE-588)4063317-2 gnd Modernisierung (DE-588)4120755-5 gnd Verwaltungsreform (DE-588)4063353-6 gnd |
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| title | Public sector reform in the Middle East and North Africa lessons of experience for a region in transition |
| title_auth | Public sector reform in the Middle East and North Africa lessons of experience for a region in transition |
| title_exact_search | Public sector reform in the Middle East and North Africa lessons of experience for a region in transition |
| title_full | Public sector reform in the Middle East and North Africa lessons of experience for a region in transition edited by Robert P. Beschel JR., Tarik M. Yousef |
| title_fullStr | Public sector reform in the Middle East and North Africa lessons of experience for a region in transition edited by Robert P. Beschel JR., Tarik M. Yousef |
| title_full_unstemmed | Public sector reform in the Middle East and North Africa lessons of experience for a region in transition edited by Robert P. Beschel JR., Tarik M. Yousef |
| title_short | Public sector reform in the Middle East and North Africa |
| title_sort | public sector reform in the middle east and north africa lessons of experience for a region in transition |
| title_sub | lessons of experience for a region in transition |
| topic | Public administration / Middle East Public administration / Africa, North Politik Verwaltung (DE-588)4063317-2 gnd Modernisierung (DE-588)4120755-5 gnd Verwaltungsreform (DE-588)4063353-6 gnd |
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