Siggelkow, N., & Terwiesch, C. (2019). Connected Strategy: Building continuous customer relationships for competitive advantage. Harvard Business Review Press.
Chicago Style (17th ed.) CitationSiggelkow, Nicolaj, and Christian Terwiesch. Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage. Boston, Massachusetts: Harvard Business Review Press, 2019.
MLA (9th ed.) CitationSiggelkow, Nicolaj, and Christian Terwiesch. Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage. Harvard Business Review Press, 2019.
Warning: These citations may not always be 100% accurate.