Win the customer: 70 simple rules for sensational service
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
New York
AMACOM American Management Association
[2016]
|
| Subjects: | |
| Links: | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1016460 |
| Item Description: | Includes index Print version record |
| Physical Description: | 1 online resource |
| ISBN: | 9780814436257 0814436250 |
Staff View
MARC
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| 505 | 8 | |a Great companies distinguish themselves from the competition by providing their customers with something truly special, something beyond price point that can't be duplicated: unique, outstanding customer service experiences. Win the Customer cuts right to the chase, giving readers practical, powerful techniques for energizing the way they interact with the people who drive their business | |
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| 650 | 7 | |a BUSINESS & ECONOMICS / Organizational Behavior |2 bisacsh | |
| 650 | 7 | |a Consumer satisfaction |2 fast | |
| 650 | 7 | |a Customer relations |2 fast | |
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| 650 | 4 | |a Customer services |a Consumer satisfaction |a Customer relations | |
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Record in the Search Index
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| author | Martins, Flavio |
| author_facet | Martins, Flavio |
| author_role | aut |
| author_sort | Martins, Flavio |
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| contents | Great companies distinguish themselves from the competition by providing their customers with something truly special, something beyond price point that can't be duplicated: unique, outstanding customer service experiences. Win the Customer cuts right to the chase, giving readers practical, powerful techniques for energizing the way they interact with the people who drive their business |
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| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| illustrated | Not Illustrated |
| indexdate | 2024-12-20T18:25:02Z |
| institution | BVB |
| isbn | 9780814436257 0814436250 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030745289 |
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| psigel | ZDB-4-EBU ZDB-4-EBU FLA_PDA_EBU |
| publishDate | 2016 |
| publishDateSearch | 2016 |
| publishDateSort | 2016 |
| publisher | AMACOM American Management Association |
| record_format | marc |
| spelling | Martins, Flavio Verfasser aut Win the customer 70 simple rules for sensational service Flavio Martins New York AMACOM American Management Association [2016] 2016 1 online resource txt rdacontent c rdamedia cr rdacarrier Includes index Print version record Great companies distinguish themselves from the competition by providing their customers with something truly special, something beyond price point that can't be duplicated: unique, outstanding customer service experiences. Win the Customer cuts right to the chase, giving readers practical, powerful techniques for energizing the way they interact with the people who drive their business BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Consumer satisfaction fast Customer relations fast Customer services fast Customer services Consumer satisfaction Customer relations Kundenbindung (DE-588)4384508-3 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Verbraucherzufriedenheit (DE-588)4129147-5 gnd rswk-swf Verbraucherzufriedenheit (DE-588)4129147-5 s Kundenmanagement (DE-588)4236865-0 s 1\p DE-604 Kundenbindung (DE-588)4384508-3 s 2\p DE-604 Erscheint auch als Druck-Ausgabe Martins, Flavio Win the customer 9780814436240 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Martins, Flavio Win the customer 70 simple rules for sensational service Great companies distinguish themselves from the competition by providing their customers with something truly special, something beyond price point that can't be duplicated: unique, outstanding customer service experiences. Win the Customer cuts right to the chase, giving readers practical, powerful techniques for energizing the way they interact with the people who drive their business BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Consumer satisfaction fast Customer relations fast Customer services fast Customer services Consumer satisfaction Customer relations Kundenbindung (DE-588)4384508-3 gnd Kundenmanagement (DE-588)4236865-0 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd |
| subject_GND | (DE-588)4384508-3 (DE-588)4236865-0 (DE-588)4129147-5 |
| title | Win the customer 70 simple rules for sensational service |
| title_auth | Win the customer 70 simple rules for sensational service |
| title_exact_search | Win the customer 70 simple rules for sensational service |
| title_full | Win the customer 70 simple rules for sensational service Flavio Martins |
| title_fullStr | Win the customer 70 simple rules for sensational service Flavio Martins |
| title_full_unstemmed | Win the customer 70 simple rules for sensational service Flavio Martins |
| title_short | Win the customer |
| title_sort | win the customer 70 simple rules for sensational service |
| title_sub | 70 simple rules for sensational service |
| topic | BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Consumer satisfaction fast Customer relations fast Customer services fast Customer services Consumer satisfaction Customer relations Kundenbindung (DE-588)4384508-3 gnd Kundenmanagement (DE-588)4236865-0 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd |
| topic_facet | BUSINESS & ECONOMICS / Industrial Management BUSINESS & ECONOMICS / Management BUSINESS & ECONOMICS / Management Science BUSINESS & ECONOMICS / Organizational Behavior Consumer satisfaction Customer relations Customer services Customer services Consumer satisfaction Customer relations Kundenbindung Kundenmanagement Verbraucherzufriedenheit |
| work_keys_str_mv | AT martinsflavio winthecustomer70simplerulesforsensationalservice |