Kurokawa, T. (2015). Service Design and Delivery: How Design Thinking Can Innovate Business and Add Value to Society. Business Expert Press.
Chicago-Zitierstil (17. Ausg.)Kurokawa, Toshiaki. Service Design and Delivery: How Design Thinking Can Innovate Business and Add Value to Society. New York: Business Expert Press, 2015.
MLA-Zitierstil (9. Ausg.)Kurokawa, Toshiaki. Service Design and Delivery: How Design Thinking Can Innovate Business and Add Value to Society. Business Expert Press, 2015.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.