APA (7th ed.) Citation

Kurokawa, T. (2015). Service Design and Delivery: How Design Thinking Can Innovate Business and Add Value to Society. Business Expert Press.

Chicago Style (17th ed.) Citation

Kurokawa, Toshiaki. Service Design and Delivery: How Design Thinking Can Innovate Business and Add Value to Society. New York: Business Expert Press, 2015.

MLA (9th ed.) Citation

Kurokawa, Toshiaki. Service Design and Delivery: How Design Thinking Can Innovate Business and Add Value to Society. Business Expert Press, 2015.