Challenges of managing information quality in service organizations:

"Incorrect and misleading information associated with an enterprise’s production and service jeopardize both customer relationships and customer satisfaction, and ultimately have a negative effect on revenue. This book provides insight and support for academic professionals as well as for pract...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Weitere beteiligte Personen: Al-Hakim, Latif 1946- (HerausgeberIn)
Format: Elektronisch E-Book
Sprache:Englisch
Veröffentlicht: Hershey ; London ; Melbourne ; Singapore Idea Group Publishing [2007]
Schriftenreihe:Information quality management series
Schlagwörter:
Links:http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59904-420-0
https://doi.org/10.4018/978-1-59904-420-0
https://doi.org/10.4018/978-1-59904-420-0
https://doi.org/10.4018/978-1-59904-420-0
https://doi.org/10.4018/978-1-59904-420-0
http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59904-420-0
Zusammenfassung:"Incorrect and misleading information associated with an enterprise’s production and service jeopardize both customer relationships and customer satisfaction, and ultimately have a negative effect on revenue. This book provides insight and support for academic professionals as well as for practitioners concerned with the management of information" - Provided by publisher
Umfang:1 Online-Ressource (xxiv, 319 Seiten)
ISBN:9781599044224
1599044226