Working the phones: control and resistance in call centres
Gespeichert in:
| Beteilige Person: | |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
London
Pluto Press
2017
|
| Schriftenreihe: | Wildcat series
|
| Schlagwörter: | |
| Links: | https://www.doabooks.org/doab?func=fulltext&uiLanguage=en&rid=31856 http://digitale-objekte.hbz-nrw.de/storage2/2017/07/01/file_8/7271477.pdf |
| Umfang: | vi, 200 Seiten 22 cm |
| ISBN: | 9780745399089 9780745399065 |
Internformat
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV044875069 | ||
| 003 | DE-604 | ||
| 005 | 20190820 | ||
| 007 | t| | ||
| 008 | 180320s2017 xx |||| 00||| eng d | ||
| 015 | |a GBB6C2986 |2 dnb | ||
| 020 | |a 9780745399089 |c (hbk.) £65.00 |9 978-0-7453-9908-9 | ||
| 020 | |a 9780745399065 |c (pbk.) £17.99 |9 978-0-7453-9906-5 | ||
| 035 | |a (OCoLC)1075078255 | ||
| 035 | |a (DE-599)HBZHT019179207 | ||
| 040 | |a DE-604 |b ger |e rda | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-12 |a DE-210 |a DE-521 |a DE-1102 |a DE-1046 |a DE-1028 |a DE-1050 |a DE-573 |a DE-M347 |a DE-92 |a DE-1051 |a DE-898 |a DE-859 |a DE-860 |a DE-1049 |a DE-861 |a DE-863 |a DE-862 |a DE-2070s |a DE-Re13 |a DE-Y3 |a DE-255 |a DE-Y7 |a DE-Y2 |a DE-70 |a DE-2174 |a DE-127 |a DE-22 |a DE-155 |a DE-91 |a DE-384 |a DE-473 |a DE-19 |a DE-355 |a DE-703 |a DE-20 |a DE-706 |a DE-824 |a DE-29 |a DE-739 | ||
| 100 | 1 | |a Woodcock, Jamie |e Verfasser |0 (DE-588)1185429069 |4 aut | |
| 245 | 1 | 0 | |a Working the phones |b control and resistance in call centres |c Jamie Woodcock |
| 264 | 1 | |a London |b Pluto Press |c 2017 | |
| 300 | |a vi, 200 Seiten |c 22 cm | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 0 | |a Wildcat series | |
| 650 | 4 | |a Call centers |x Social aspects |z Great Britain | |
| 856 | 4 | 1 | |u https://www.doabooks.org/doab?func=fulltext&uiLanguage=en&rid=31856 |x Verlag |z kostenfrei |3 Volltext |
| 856 | 4 | 2 | |m V:DE-605 |q application/pdf |u http://digitale-objekte.hbz-nrw.de/storage2/2017/07/01/file_8/7271477.pdf |3 Inhaltsverzeichnis |
| 912 | |a ZDB-94-OAB | ||
| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-030269423 | |
Datensatz im Suchindex
| DE-BY-TUM_katkey | 2426400 |
|---|---|
| _version_ | 1821995848558444544 |
| adam_text | |
| any_adam_object | |
| author | Woodcock, Jamie |
| author_GND | (DE-588)1185429069 |
| author_facet | Woodcock, Jamie |
| author_role | aut |
| author_sort | Woodcock, Jamie |
| author_variant | j w jw |
| building | Verbundindex |
| bvnumber | BV044875069 |
| collection | ZDB-94-OAB |
| ctrlnum | (OCoLC)1075078255 (DE-599)HBZHT019179207 |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>00000nam a2200000 c 4500</leader><controlfield tag="001">BV044875069</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20190820</controlfield><controlfield tag="007">t|</controlfield><controlfield tag="008">180320s2017 xx |||| 00||| eng d</controlfield><datafield tag="015" ind1=" " ind2=" "><subfield code="a">GBB6C2986</subfield><subfield code="2">dnb</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780745399089</subfield><subfield code="c">(hbk.) £65.00</subfield><subfield code="9">978-0-7453-9908-9</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780745399065</subfield><subfield code="c">(pbk.) £17.99</subfield><subfield code="9">978-0-7453-9906-5</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1075078255</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)HBZHT019179207</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-12</subfield><subfield code="a">DE-210</subfield><subfield code="a">DE-521</subfield><subfield code="a">DE-1102</subfield><subfield code="a">DE-1046</subfield><subfield code="a">DE-1028</subfield><subfield code="a">DE-1050</subfield><subfield code="a">DE-573</subfield><subfield code="a">DE-M347</subfield><subfield code="a">DE-92</subfield><subfield code="a">DE-1051</subfield><subfield code="a">DE-898</subfield><subfield code="a">DE-859</subfield><subfield code="a">DE-860</subfield><subfield code="a">DE-1049</subfield><subfield code="a">DE-861</subfield><subfield code="a">DE-863</subfield><subfield code="a">DE-862</subfield><subfield code="a">DE-2070s</subfield><subfield code="a">DE-Re13</subfield><subfield code="a">DE-Y3</subfield><subfield code="a">DE-255</subfield><subfield code="a">DE-Y7</subfield><subfield code="a">DE-Y2</subfield><subfield code="a">DE-70</subfield><subfield code="a">DE-2174</subfield><subfield code="a">DE-127</subfield><subfield code="a">DE-22</subfield><subfield code="a">DE-155</subfield><subfield code="a">DE-91</subfield><subfield code="a">DE-384</subfield><subfield code="a">DE-473</subfield><subfield code="a">DE-19</subfield><subfield code="a">DE-355</subfield><subfield code="a">DE-703</subfield><subfield code="a">DE-20</subfield><subfield code="a">DE-706</subfield><subfield code="a">DE-824</subfield><subfield code="a">DE-29</subfield><subfield code="a">DE-739</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Woodcock, Jamie</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)1185429069</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Working the phones</subfield><subfield code="b">control and resistance in call centres</subfield><subfield code="c">Jamie Woodcock</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">London</subfield><subfield code="b">Pluto Press</subfield><subfield code="c">2017</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">vi, 200 Seiten</subfield><subfield code="c">22 cm</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">Wildcat series</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Call centers</subfield><subfield code="x">Social aspects</subfield><subfield code="z">Great Britain</subfield></datafield><datafield tag="856" ind1="4" ind2="1"><subfield code="u">https://www.doabooks.org/doab?func=fulltext&uiLanguage=en&rid=31856</subfield><subfield code="x">Verlag</subfield><subfield code="z">kostenfrei</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">V:DE-605</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://digitale-objekte.hbz-nrw.de/storage2/2017/07/01/file_8/7271477.pdf</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-94-OAB</subfield></datafield><datafield tag="943" ind1="1" ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-030269423</subfield></datafield></record></collection> |
| id | DE-604.BV044875069 |
| illustrated | Not Illustrated |
| indexdate | 2025-01-22T23:02:29Z |
| institution | BVB |
| isbn | 9780745399089 9780745399065 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030269423 |
| oclc_num | 1075078255 |
| open_access_boolean | 1 |
| owner | DE-12 DE-210 DE-521 DE-1102 DE-1046 DE-1028 DE-1050 DE-573 DE-M347 DE-92 DE-1051 DE-898 DE-BY-UBR DE-859 DE-860 DE-1049 DE-861 DE-863 DE-BY-FWS DE-862 DE-BY-FWS DE-2070s DE-Re13 DE-BY-UBR DE-Y3 DE-255 DE-Y7 DE-Y2 DE-70 DE-2174 DE-127 DE-22 DE-BY-UBG DE-155 DE-BY-UBR DE-91 DE-BY-TUM DE-384 DE-473 DE-BY-UBG DE-19 DE-BY-UBM DE-355 DE-BY-UBR DE-703 DE-20 DE-706 DE-824 DE-29 DE-739 |
| owner_facet | DE-12 DE-210 DE-521 DE-1102 DE-1046 DE-1028 DE-1050 DE-573 DE-M347 DE-92 DE-1051 DE-898 DE-BY-UBR DE-859 DE-860 DE-1049 DE-861 DE-863 DE-BY-FWS DE-862 DE-BY-FWS DE-2070s DE-Re13 DE-BY-UBR DE-Y3 DE-255 DE-Y7 DE-Y2 DE-70 DE-2174 DE-127 DE-22 DE-BY-UBG DE-155 DE-BY-UBR DE-91 DE-BY-TUM DE-384 DE-473 DE-BY-UBG DE-19 DE-BY-UBM DE-355 DE-BY-UBR DE-703 DE-20 DE-706 DE-824 DE-29 DE-739 |
| physical | vi, 200 Seiten 22 cm |
| psigel | ZDB-94-OAB |
| publishDate | 2017 |
| publishDateSearch | 2017 |
| publishDateSort | 2017 |
| publisher | Pluto Press |
| record_format | marc |
| series2 | Wildcat series |
| spellingShingle | Woodcock, Jamie Working the phones control and resistance in call centres Call centers Social aspects Great Britain |
| title | Working the phones control and resistance in call centres |
| title_auth | Working the phones control and resistance in call centres |
| title_exact_search | Working the phones control and resistance in call centres |
| title_full | Working the phones control and resistance in call centres Jamie Woodcock |
| title_fullStr | Working the phones control and resistance in call centres Jamie Woodcock |
| title_full_unstemmed | Working the phones control and resistance in call centres Jamie Woodcock |
| title_short | Working the phones |
| title_sort | working the phones control and resistance in call centres |
| title_sub | control and resistance in call centres |
| topic | Call centers Social aspects Great Britain |
| topic_facet | Call centers Social aspects Great Britain |
| url | https://www.doabooks.org/doab?func=fulltext&uiLanguage=en&rid=31856 http://digitale-objekte.hbz-nrw.de/storage2/2017/07/01/file_8/7271477.pdf |
| work_keys_str_mv | AT woodcockjamie workingthephonescontrolandresistanceincallcentres |