Wood, D. C. (2007). The executive guide to understanding and implementing quality cost programs: Reduce operating expenses and increase revenue. ASQ Quality Press.
Chicago-Zitierstil (17. Ausg.)Wood, Douglas C. The Executive Guide to Understanding and Implementing Quality Cost Programs: Reduce Operating Expenses and Increase Revenue. Milwaukee, Wis: ASQ Quality Press, 2007.
MLA-Zitierstil (9. Ausg.)Wood, Douglas C. The Executive Guide to Understanding and Implementing Quality Cost Programs: Reduce Operating Expenses and Increase Revenue. ASQ Quality Press, 2007.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.