Product-focused software process improvement 18th International Conference, PROFES 2017, Innsbruck, Austria, November 29-December 1, 2017 : proceedings - Felderer, Michael 1978-; Méndez Fernández, Daniel; Turhan, Burak; Kalinowski, Marcos; Sarro, Federica 1984-; Winkler, Dietmar (Lecture Notes in Computer Science, 2017)