Lacy, S. (2014). Configuration management: Expert guidance for IT service managers and practitioners (Revised edition.). BCS.
Chicago-Zitierstil (17. Ausg.)Lacy, Shirley. Configuration Management: Expert Guidance for IT Service Managers and Practitioners. Revised edition. Swindon: BCS, 2014.
MLA-Zitierstil (9. Ausg.)Lacy, Shirley. Configuration Management: Expert Guidance for IT Service Managers and Practitioners. Revised edition. BCS, 2014.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.