Service-ability: create a customer centric culture and gain competitive advantage
Gespeichert in:
| Beteilige Person: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | Englisch |
| Veröffentlicht: |
Chichester
Wiley
2013
|
| Schlagwörter: | |
| Beschreibung: | Includes index |
| Umfang: | xvi, 261 p |
| ISBN: | 9781118457870 |
Internformat
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| 650 | 0 | 7 | |a Management |0 (DE-588)4037278-9 |2 gnd |9 rswk-swf |
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Datensatz im Suchindex
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| any_adam_object | |
| author | Robson, Kevin |
| author_facet | Robson, Kevin |
| author_role | aut |
| author_sort | Robson, Kevin |
| author_variant | k r kr |
| building | Verbundindex |
| bvnumber | BV044170935 |
| classification_rvk | QP 620 QQ 250 |
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| ctrlnum | (ZDB-30-PAD)EBC1073736 (ZDB-89-EBL)EBL1073736 (OCoLC)1073837729 (DE-599)BVBBV044170935 |
| dewey-full | 658.812 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.812 |
| dewey-search | 658.812 |
| dewey-sort | 3658.812 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV044170935 |
| illustrated | Not Illustrated |
| indexdate | 2024-12-20T17:55:55Z |
| institution | BVB |
| isbn | 9781118457870 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029577780 |
| oclc_num | 1073837729 |
| open_access_boolean | |
| physical | xvi, 261 p |
| psigel | ZDB-30-PAD ZDB-30-PBE |
| publishDate | 2013 |
| publishDateSearch | 2013 |
| publishDateSort | 2013 |
| publisher | Wiley |
| record_format | marc |
| spelling | Robson, Kevin Verfasser aut Service-ability create a customer centric culture and gain competitive advantage Kevin Robson Chichester Wiley 2013 xvi, 261 p txt rdacontent c rdamedia cr rdacarrier Includes index Customer services Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Dienstleistung (DE-588)4012178-1 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 s Dienstleistung (DE-588)4012178-1 s Management (DE-588)4037278-9 s 1\p DE-604 Erscheint auch als Druck-Ausgabe, Hardcover 978-1-118-34556-6 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Robson, Kevin Service-ability create a customer centric culture and gain competitive advantage Customer services Kundenmanagement (DE-588)4236865-0 gnd Management (DE-588)4037278-9 gnd Dienstleistung (DE-588)4012178-1 gnd |
| subject_GND | (DE-588)4236865-0 (DE-588)4037278-9 (DE-588)4012178-1 |
| title | Service-ability create a customer centric culture and gain competitive advantage |
| title_auth | Service-ability create a customer centric culture and gain competitive advantage |
| title_exact_search | Service-ability create a customer centric culture and gain competitive advantage |
| title_full | Service-ability create a customer centric culture and gain competitive advantage Kevin Robson |
| title_fullStr | Service-ability create a customer centric culture and gain competitive advantage Kevin Robson |
| title_full_unstemmed | Service-ability create a customer centric culture and gain competitive advantage Kevin Robson |
| title_short | Service-ability |
| title_sort | service ability create a customer centric culture and gain competitive advantage |
| title_sub | create a customer centric culture and gain competitive advantage |
| topic | Customer services Kundenmanagement (DE-588)4236865-0 gnd Management (DE-588)4037278-9 gnd Dienstleistung (DE-588)4012178-1 gnd |
| topic_facet | Customer services Kundenmanagement Management Dienstleistung |
| work_keys_str_mv | AT robsonkevin serviceabilitycreateacustomercentriccultureandgaincompetitiveadvantage |