Gespeichert in:
| Beteiligte Personen: | , , |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Burlington, Vermont
Prospect Press
[2016]
|
| Ausgabe: | Second edition, edition 2.1 |
| Schlagwörter: | |
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029266070&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Umfang: | xx, 348 Seiten Illustrationen 23 cm |
| ISBN: | 9781943153015 |
Internformat
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| 250 | |a Second edition, edition 2.1 | ||
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Datensatz im Suchindex
| DE-BY-TUM_call_number | 0102 DAT 600f 2016 A 5263(2) |
|---|---|
| DE-BY-TUM_katkey | 2236353 |
| DE-BY-TUM_location | 01 |
| DE-BY-TUM_media_number | 040008250153 |
| _version_ | 1821933828974837760 |
| adam_text | Preface xiii
SECTION I: INTRODUCTION
1 The Value of Information
Focusing Story How Information Cost Me (a Lot of) Money 4
Learning Activity 1.1 The Rapid Growth of Information 5
Learning Activity 1.2 A Day in My Technology-Free Life 5
Data, Information, Knowledge, and Wisdom 6
Information Literacy 7
Learning Activity 1.3 How I Use Information 8
Uses of Information 8
Learning Activity 1.4 How Businesses Use Information 9
Business Example Box 1.1 Promising Information Careers 10
2 Introduction to information
Focusing Story Registering for Classes in 1981 16
Learning Activity 2.1 Identifying My Information Systems 16
Why All Business Professionals Need to Be Information Systems Managers 17
Learning Activity 2.2 Components of a System 17
Overview of Systems 18
Learning Activity 2.3 Components of a Business Information System 19
Foundations of Information Systems 19
How Information Systems Help Us Deal with Information 23
Stats Box 2.1 Growth of Applications in Apple’s App Store 24
Business Example Box 2.1 How Southwest Airlines Flies High with
Information Systems 25
Learning Activity 2.4 Information Systems and Change 26
How Information Systems Facilitate Organizational Change 26
Business Example Box 2.2 Coopers Brewery:
Using Information Systems for Quality and Sustainability 28
Common Information Systems 29
3 Evaluating Information 35
Focusing Story Biased Information in a Trusted Outlet 36
Learning Activity 3.1 How Good Is This Information? 36
Being a Smart Information Consumer 37
Stats Box 3.1 37
*
Business Example Box 3.1 Resume Fraud 38
Learning Activity 3.2 My Online Life and Information Overload 39
Information Overload and the Need to Evaluate Information 39
Dealing with Information Overload 41
Learning Activity 3.3 Dimensions of Information Quality 41
Information Quality 41
Business Example Box 3.2 Information Quality as an Ethical Issue 44
Learning Activity 3.4 Evaluating Information Sources 45
Evaluating Information 45
4 Gaining
ralue from Information
Focusing Story Health Care on My Cell Phone 54
Strategic Information Systems 55
Strategic Planning Process 55
Learning Activity 4.1 Trends in Top Management Concerns 56
Frameworks for Strategic Information Systems 59
SWOT Analysis of a Person? 60
Evaluating Strategic Initiatives 65
Stats Box 4.1 CSFs for Implementing Web Portals in Saudi Arabia 66
Learning Activity 4.2 What Does Yahoo! Need for Success? 67
Learning Activity 4.3 Competitive Advantage at Outrigger Hotels and Resorts 68
Hypercompetition: Sustainability of Competitive Advantage 68
Learning Activity 4.4 Google versus Yahoo! 69
SECTION II: MANAGING INFORMATION
5 Storing and Organizing Information 77
Focusing Story The Database behind Facebook 78
Learning Activity 5.1 Data for an Amazon Order 78
Stats Box 5.1 79
Overview of Relational Databases 79
Learning Activity 5.2 Connecting Data Elements 80
Databases versus Spreadsheets: When to Use a DBMS 80
Database Diagrams 84
Learning Activity 5.3 Finding Business Databases Online 86
iTunes Match 87
Online Databases 87
Big Data 88
Big Data at Facebook 89
for Business
Focusing Story How a Spreadsheet Saved Me (a Lot of) Money 98
Learning Activity 6.1 Information and Decision Making 98
The Importance of Good Decision-Making Skills 99
Learning Activity 6.2 What Kind of Information Do I Need? 99
Using Information for Decision Making 100
Business Example Box 6.1 Why Do Managers Make Bad Decisions? 100
Types of Decisions 101
A Decision-Making Process 102
Learning Activity 6.3 What Kind of Information Do I Need? 104
Information Retrieval and Analysis Tools 107
Learning Activity 6.4 “What If I Get a 15% on the Final? 109
Stats Box 6.1 The Cost of Spreadsheet Errors 111
Information
Focusing Story I Want My Own Wi-Fi!: The Emergence of Mi-Fi 118
Learning Activity 7.1 How Does That Car Drive Itself? 119
Introduction and Definitions 119
Types of Networks 120
Learning Activity 7.2 Broadband in Developed Countries 122
The Internet 123
Stats Box 7.1 Internet Users around the World 125
Business Example Box 7.1 Internet Application of the Day:
Get a Degree Online! 127
Learning Activity 7.3 A Future Internet? Internet2 and Business 128
Networking Architectures 128
Learning Activity 7.4 Architecture and Principles 134
Communicating Information in Modern Organizations 135
The Power of Wikinomics (Crowdsourcing) 137
Stats Box 7.2 Diffusion of Innovations Timeline 138
Learning Activity 7.5 Web 2.0 for Business 138
Learning Activity 7.6 Web 3.0 versus the Internet of Things 140
147
Focusing Story My Mac Is More Secured than Your Windows-Based PC! 148
Introduction and Definitions 149
Learning Activity 8.1 How Protected Is Your Computer? 152
Information Security Threats 152
Learning Activity 8.2 What Do Hackers Break into the Most? 156
Business Example Box 8.1 Even Big Technology Companies Can Be Hacked 157
Learning Activity 8.3 Detecting Phishing 158
Security Technologies and Solutions 160
Learning Activity 8.4 How Strong Is Your Password? 162
Learning Activity 8.5 Biometrics on the PC 163
Stats Box 8.1 Security Policy Violations 166
Learning Activity 8.6 Breaking the Encryption 169
Business Example Box 8.2 How to Respond to a Security Crisis 173
Learning Activity 8.7 Where’s the Security? 174
Focusing Story Privacy and Smartphones 184
Learning Activity 9.1 Finding Mindy 185
Information Privacy Threats 187
Data Collection 187
Learning Activity 9.2 Concern for Information Privacy 188
Learning Activity 9.3 Privacy Pizza 189
Stats Box 9.1 Anonymity Online 189
Consequences of Privacy Violations 190
Stats Box 9.2 Fraud Type from Identity Theft 191
Stats Box 9.3 The Black Market for Stolen Identities 192
Technologies and Solutions for Information Privacy 193
Learning Activity 9.4 Surveillance Societies around the World 195
Learning Activity 9.5 Privacy Policy Creation 196
Business Example Box 9.1 Privacy and Facebook 198
Learning Activity 9.6 Why Your Advisor Can’t Talk to Your Parents 200
Government Information Privacy Regulations 200
Business Example Box 9.2 HIPAA and Identity Theft 201
Privacy and Ethics 202
Learning Activity 9.7 PAPA, Privacy Policies, and FERPA 202
Ethical Decisions 203
Learning Activity 9.8 Making Ethical Decisions 203
Relationship between Security and Privacy 205
SECTION III: USING INFORMATION
Focusing Story The $6 Billion Software Bug 214
Time, Cost, and Quality 215
Learning Activity 10.1 Determining Requirements 215
Software Development Methodologies 215
Traditional Systems Development Life Cycle 216
Learning Activity 10.2 Advantages and Disadvantages of the SDLC 220
Stats Box 10.1 Standish CHAOS Report 221
Alternative Methodologies 221
Learning Activity 10.3 Comparing the Methods 225
Business Example Box 10.1 App Developers Needed! 225
Build or Buy Decision 225
Learning Activity 10.4 How Open Source Software Impacts Build versus Buy 228
Using Open Source in Business 228
Learning Activity 10.5 What to Outsource 230
Outsourcing Information Systems 230
Business Example Box 10.2 Reversing the Outsourcing Decision 232
11
Business Processes
Focusing Story Improving Processes Is for Everyone! 240
Learning Activity 11.1 How Many Steps in This Process? 241
What Is a Process? 241
Process Modeling 242
Learning Activity 11.2 Model This! 243
Technology and Processes 244
Process Improvement 246
Learning Activity 1L3 Informal Business Processes 248
Learning Activity 11.4 Redesign This! 249
Business Example Box 11.1 ChoiceCare Physicians:
Changing Access to Patient Records 250
239
Focusing Story Supply Chain Innovations at Wal-Mart 256
Learning Activity 12.1 Finding the Components of an Enterprise System 257
Enterprise Systems 257
Enterprise Resource Planning (ERP) 260
Business Example Box 12.1 The Power of ERP Data:
How Slumberland Furniture Cleaned Up Its Supplier List 263
Stats Box 12.1 Top Four Selected ERP Vendors 264
Learning Activity 12.2 The Online Beer Game 264
Business Example Box 12.2 ERP Is Not Always a Horror Story:
Cisco Implementation on Time and Budget 265
Supply Chain Management Systems 265
Stats Box 12.2 Supply Chain’s Impact on Company Performance 267
Learning Activity 12.3 Customer Relationship Management 267
Customer Relationship Management Systems 268
Learning Activity 12.4 Self-Servicing 272
Stats Box 12.3 CRM Vendors 272
Business Example Box 12.3 Not Just Technology:
Training People for CRM at British Telecom 273
Customer-Managed Interactions (CMI) 274
13 Information for Electronic Business
Focusing Story The iPod and the Music Industry 282
Learning Activity 13.1 Why Is E-Business Important? 283
Introduction to E-Business 283
Stats Box 13.1 Retail E-Commerce in the United States 286
E-Business Models 287
Business Example Box 13.1 Adapting Its Business Model: Amazon.com 289
B2C E-Business Enablers 289
B2C E-Business Impacts 291
Learning Activity 13.2 Why Would I Trust Them or Buy from Them? 292
Design for B2C E-Business 292
Business-to-Business (B2B) 293
Learning Activity 13.3 B2C versus B2B 294
Learning Activity 13.4 Where Is My Web Page? 296
Search Engine Optimization 297
Trends in E-Business 299
Stats Box 13.2 Mobile Behaviors 300
Stats Box 13.3 Global E-Business 301
Learning Activity 13.5 Usa.gov 301
Focusing Story Managing Knowledge by Texting 310
Learning Activity 14.1 How You Manage Knowledge 311
Knowledge Management 311
Why Managing Knowledge Is Important 312
Main Processes for Knowledge Management 313
Business Example Box 14.1 The Issue of Trust in Knowledge Management 318
Learning Activity 14.2 Wikis for Managing Knowledge 319
Knowledge Management Technologies 319
Stats Box 14.1 Linkedln Groups as Communities of Practice 320
Learning Activity 14.3 Using a Decision Support System 321
Decision Support Systems and Group Decision Support Systems 322
Business Intelligence 324
Index 337
Appendices
Note that the following appendices will be included in the eTextbook only. The appen-
dices will also be posted at the title’s website at http://www.prospectpressvt.com/titles/
beianger-2e/student-resources. Users of the printed textbook can freely access the appen-
dices at the website.
Appendix A: Computer Hardware
Appendix B: Computer Software
Appendix C: Access Fundamentals
Appendix D: Advanced Access
Appendix E: Advanced Database Concepts
Appendix F: Excel Fundamentals
Appendix G: Advanced Excel
Appendix H: Networking Basics
Appendix I: Security and Privacy
Appendix J: Funding Information Technology
Appendix K: Managing IS Projects
|
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| discipline | Informatik Wirtschaftswissenschaften |
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| id | DE-604.BV043855869 |
| illustrated | Illustrated |
| indexdate | 2024-12-20T17:46:55Z |
| institution | BVB |
| isbn | 9781943153015 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029266070 |
| oclc_num | 965505123 |
| open_access_boolean | |
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| owner_facet | DE-91G DE-BY-TUM DE-384 |
| physical | xx, 348 Seiten Illustrationen 23 cm |
| publishDate | 2016 |
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| publishDateSort | 2016 |
| publisher | Prospect Press |
| record_format | marc |
| spellingShingle | Bélanger, France Van Slyke, Craig Crossler, Robert E. Information systems for business an experiential approach Managementinformationssystem (DE-588)4074518-1 gnd Unternehmen (DE-588)4061963-1 gnd Informationsmanagement (DE-588)4114012-6 gnd Informationssystem (DE-588)4072806-7 gnd |
| subject_GND | (DE-588)4074518-1 (DE-588)4061963-1 (DE-588)4114012-6 (DE-588)4072806-7 |
| title | Information systems for business an experiential approach |
| title_auth | Information systems for business an experiential approach |
| title_exact_search | Information systems for business an experiential approach |
| title_full | Information systems for business an experiential approach France Bélanger (Virginia Tech), Craig Van Slyke (Northern Arizona University), Robert E. Crossler (Washington State University) |
| title_fullStr | Information systems for business an experiential approach France Bélanger (Virginia Tech), Craig Van Slyke (Northern Arizona University), Robert E. Crossler (Washington State University) |
| title_full_unstemmed | Information systems for business an experiential approach France Bélanger (Virginia Tech), Craig Van Slyke (Northern Arizona University), Robert E. Crossler (Washington State University) |
| title_short | Information systems for business |
| title_sort | information systems for business an experiential approach |
| title_sub | an experiential approach |
| topic | Managementinformationssystem (DE-588)4074518-1 gnd Unternehmen (DE-588)4061963-1 gnd Informationsmanagement (DE-588)4114012-6 gnd Informationssystem (DE-588)4072806-7 gnd |
| topic_facet | Managementinformationssystem Unternehmen Informationsmanagement Informationssystem |
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Teilbibliothek Mathematik & Informatik
| Signatur: | 0102 DAT 600f 2016 A 5263(2) |
|---|---|
| Exemplar 1 | Ausleihbar Am Standort |