Availability: Customer experience for dummies | Technische Universität München

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Bibliographic Details
Main Authors:	Barnes, Roy (Author), Kelleher, Bob (Author)
Format:	Book
Language:	English
Published:	Hoboken, NJ John Wiley & Sons, Inc. [2015]
Series:	For dummies
Subjects:	Relationship marketing Customer relations Customer services Beziehungsmanagement Kundendienst
Links:	http://www.loc.gov/catdir/enhancements/fy1513/2014937865-b.html http://www.loc.gov/catdir/enhancements/fy1516/2014937865-d.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029132534&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Summary:	You know that creating an engaging customer experience is essential to keep your company relevant and top of mind. Barnes and Kelleher offer practical, easy-to-implement solutions for incorporating customer engagement into your business plans to attract loyal, happy customers
Item Description:	Includes bibliographical references (pages 321-325) and index
Physical Description:	xiv, 342 Seiten Illustrationen, Diagramme 23 cm
ISBN:	9781118725603 1118725603

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Record in the Search Index

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adam_text	CUSTOMER EXPERIENCE FOR DUMMIES / BARNES, ROY A. [AUTHOR.] : 2015 TABLE OF CONTENTS / INHALTSVERZEICHNIS INTRODUCTION WHAT IS CUSTOMER EXPERIENCE? CREATING AWESOME CUSTOMER EXPERIENCE ESSENTIAL ENABLING ELEMENTS MAKING IT STICK THE PART OF TENS DIESES SCHRIFTSTUECK WURDE MASCHINELL ERZEUGT.
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indexdate	2024-12-20T17:43:28Z
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isbn	9781118725603 1118725603
language	English
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owner	DE-573
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physical	xiv, 342 Seiten Illustrationen, Diagramme 23 cm
publishDate	2015
publishDateSearch	2015
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publisher	John Wiley & Sons, Inc.
record_format	marc
series2	For dummies
spellingShingle	Barnes, Roy Kelleher, Bob Customer experience for dummies Relationship marketing fast Customer relations fast Customer services fast Customer services Customer relations Relationship marketing Beziehungsmanagement (DE-588)4326109-7 gnd Kundendienst (DE-588)4135134-4 gnd
subject_GND	(DE-588)4326109-7 (DE-588)4135134-4
title	Customer experience for dummies
title_auth	Customer experience for dummies
title_exact_search	Customer experience for dummies
title_full	Customer experience for dummies by Roy Barnes and Bob Kelleher
title_fullStr	Customer experience for dummies by Roy Barnes and Bob Kelleher
title_full_unstemmed	Customer experience for dummies by Roy Barnes and Bob Kelleher
title_short	Customer experience for dummies
title_sort	customer experience for dummies
topic	Relationship marketing fast Customer relations fast Customer services fast Customer services Customer relations Relationship marketing Beziehungsmanagement (DE-588)4326109-7 gnd Kundendienst (DE-588)4135134-4 gnd
topic_facet	Relationship marketing Customer relations Customer services Beziehungsmanagement Kundendienst
url	http://www.loc.gov/catdir/enhancements/fy1513/2014937865-b.html http://www.loc.gov/catdir/enhancements/fy1516/2014937865-d.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=029132534&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
work_keys_str_mv	AT barnesroy customerexperiencefordummies AT kelleherbob customerexperiencefordummies

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