APA (7th ed.) Citation

Mehta, N., Steinman, D., & Murphy, L. (2016). Customer success: How innovative companies are reducing churn and growing recurring revenue. Wiley.

Chicago Style (17th ed.) Citation

Mehta, Nick, Dan Steinman, and Lincoln Murphy. Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue. Hoboken: Wiley, 2016.

MLA (9th ed.) Citation

Mehta, Nick, et al. Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue. Wiley, 2016.