APA-Zitierstil (7. Ausg.)

Mehta, N., Steinman, D., & Murphy, L. (2016). Customer success: How innovative companies are reducing churn and growing recurring revenue. Wiley.

Chicago-Zitierstil (17. Ausg.)

Mehta, Nick, Dan Steinman, und Lincoln Murphy. Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue. Hoboken: Wiley, 2016.

MLA-Zitierstil (9. Ausg.)

Mehta, Nick, et al. Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue. Wiley, 2016.