Managing customers through economic cycles:
Gespeichert in:
Bibliographische Detailangaben
Beteilige Person: McKean, John (VerfasserIn)
Format: Elektronisch E-Book
Sprache:Englisch
Veröffentlicht: Chichester, West Sussex John Wiley & Sons 2010
Schlagwörter:
Links:https://onlinelibrary.wiley.com/doi/book/10.1002/9781119208570
https://onlinelibrary.wiley.com/doi/book/10.1002/9781119208570
https://onlinelibrary.wiley.com/doi/book/10.1002/9781119208570
Beschreibung:Includes bibliographical references and index
This book addresses the practical knowledge, skills, and underlying disciplines that any business needs to proactively address the unique opportunities, challenges, and risks created by competitive market dynamics driven from changing customer needs and buying behaviours through prosperity, recession, recovery, and the return to prosperity. . The book presents the historic changes in customer behaviour in economic transitions with real world anecdotes of successes and failures of businesses responding to those changes. The examples are underpinned by a straightforward explanation of the "crun
Umfang:1 Online-Ressource (vi, 256 pages)
ISBN:9781119208570
1119208572
9780470688212
0470688211
9780470662380
0470662387
1282888897
9781282888890
9780470686201
0470686200