Service modelling principles and applications - Räisänen, Vilho (Wiley, 2006)
Includes bibliographical references (pages 249-251) and index
Keywords: TECHNOLOGY & ENGINEERING / Industrial Technology; TECHNOLOGY & ENGINEERING / Industrial Engineering; BUSINESS & ECONOMICS / Production & Operations Management; Business enterprises / Data processing; Digital communications; Software architecture; Datenverarbeitung; Unternehmen; Wirtschaft