Leadership for great customer service: satisfied employees, satisfied patients
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Bibliographic Details
Main Authors: Mayer, Thom A. (Author), Cates, Robert J. (Author)
Format: Electronic eBook
Language:English
Published: Chicago, IL Health Administration Press [2014]
Edition:Second edition
Series:ACHE management series
Links:http://site.ebrary.com/lib/thdeggendorf/Doc?id=10921556
Physical Description:1 Online-Ressource (xix, 236 Seiten)
ISBN:9781567936421