Outsourcing IT, the legal aspects planning, contracting, managing and the law - Burnett, Rachel (Gower, 2009)
Includes bibliographical references and index
Contract planning, structuring and negotiating -- Selecting a supplier -- Public procurement -- Services and service level agreements -- Business assets : premises and equipment -- Human resources -- Software -- Costs and charges -- Management liaison and review -- Allowing for change -- Confidentiality, data protection and security -- Contract duration, termination and transition management -- Redressing fault and failure -- Offshore outsourcing
Whether you are a supplier or a customer, it is vital to have a properly negotiated formal contract if you are entering into an outsourcing arrangement. A good contract needs careful planning and this book provides a comprehensive guide to the whole process. Well-planned and well-structured outsourcing arrangements, by well-informed and well-advised customers, are far more likely to work for both customer and supplier alike and Outsourcing IT: Planning, Contracting, Managing and the Law is the perfect place to start
Keywords: LAW / Military; Computer contracts; Contracting out; Information technology; Computer contracts -- Great Britain; Contracting out -- Great Britain; Information technology -- Great Britain; Großbritannien