Strategy mapping for learning organizations building agility into your balanced scorecard - Jones, Phil (Gower Pub., 2011)
Includes bibliographical references (pages 305-307) and index
The benefits and principles of strategy mapping -- Strategy and strategy management -- Managing strategy : a context of governance, strategy, and learning -- Capturing strategy and change in strategy maps -- The organisation's context -- Exploring the organization's context and value chain -- Future thinking, your strategy and the tangible future -- Overall design -- Strategic themes -- Designing the cascade of strategy maps -- Detailed design -- The questions to ask when developing your strategy map -- Objectives before measures -- Detailing the perspectives -- The customer perspective and customer objectives -- The financial perspective and financial objectives -- The environmental & social impact perspective -- The process perspective and process objectives -- The learning & growth perspective and objectives -- The organizational values perspective -- The external perspective -- Alignment -- Aligning programmes, projects and investment in change -- Aligning budgets and the budgeting process in a learning organization -- Representing and managing risk in strategy maps and balanced scorecards -- Communication & use -- Telling the story of your strategy -- Managing with your strategy map and revising your strategy map
For anyone involved in strategy and performance, Strategy Mapping for Learning Organizations is a detailed guide to developing, rolling out and managing strategy. It incorporates the latest strategic thinking on strategy maps and modern balanced scorecards. Illustrated by examples from both commercial and not for profit organizations, it explains the underlying thinking and techniques that help organizations to manage with greater flexibility and agility. Applying even the basic techniques in this book will move your balanced scorecard from an operational tool, to one of strategy and change. M.
Keywords: BUSINESS & ECONOMICS / Strategic Planning; Communication in management; Strategic planning; Wirtschaft