Wood, D. (2013). Principles of quality costs: Financial measures for strategic implementation of quality management (Fourth edition.). ASQ Quality Press.
Chicago-Zitierstil (17. Ausg.)Wood, Douglas. Principles of Quality Costs: Financial Measures for Strategic Implementation of Quality Management. Fourth edition. Milwaukee, Wisconsin: ASQ Quality Press, 2013.
MLA-Zitierstil (9. Ausg.)Wood, Douglas. Principles of Quality Costs: Financial Measures for Strategic Implementation of Quality Management. Fourth edition. ASQ Quality Press, 2013.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.